Housekeeping Manager

Housekeeping Manager

Carlton George Hotel \| Glasgow City Centre

Why join us?

At the Carlton George Hotel, we champion our hometown and believe in affinity without limits. We’re proud to be in Glasgow — and even prouder to share it with our visitors in a way that feels genuine, human and unmistakably Glaswegian.

We’re not a global hotel chain. We’re a team of locals, creating real connections with guests by showing them the true spirit of the city — relatable, dynamic and full of character.

Our goal is simple: build bonds with guests so strong they return time and time again, and proudly recommend us to friends and family.

The Role

As Housekeeping Manager, you play a vital role in shaping every guest experience. You’ll lead the housekeeping department, setting standards of cleanliness, presentation and comfort while building a motivated, proud team.

You’ll combine hands\-on leadership with operational oversight, ensuring our rooms and public areas reflect the warmth, care and personality that define the Carlton George Hotel.

This role isn’t just about immaculate spaces — it’s about creating a welcoming environment that feels like a place in the heart of the city and a place in the heart of every guest.

What You’ll Do

• Lead, train and inspire the housekeeping team, creating a positive and supportive working culture


• Maintain exceptional cleanliness and presentation across bedrooms and public areas


• Set daily priorities, manage rotas and allocate workloads efficiently


• Carry out room inspections to ensure brand standards are consistently met


• Work closely with reception and maintenance to ensure smooth operations


• Manage stock, linen and cleaning supplies within agreed budgets


• Ensure health \& safety and COSHH procedures are followed at all times


• Handle guest requests or concerns professionally and proactively


• Lead by example, taking pride in every detail of the hotel environment

Who We’re Looking For

• Previous housekeeping management or supervisory experience (hotel environment preferred)


• A hands\-on leader who enjoys supporting and developing their team


• High standards with strong attention to detail


• Organised, reliable and calm under pressure


• Proud to represent Glasgow and our independent hotel identity


• Warm, approachable and professional

Why You’ll Love Working Here

• Be part of a close\-knit team of locals who genuinely care about what they do


• Work in a hotel that values personality, pride and authenticity


• Take ownership of your department with real impact on guest satisfaction


• Represent a brand that celebrates Glasgow rather than hiding it

At the Carlton George Hotel, we don’t just offer a stay — we offer a connection to Glasgow itself.

If you take pride in your work, love leading people, and believe great hospitality should feel human, we’d love to hear from you.

Job Types: Full\-time, Permanent

Pay: £29,000\.00\-£32,000\.00 per year

Benefits:

• Employee discount


• Private medical insurance


• Sick pay

Ability to commute/relocate:

• Glasgow G2 1DH: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Housekeeping Manager: 3 years (required)

Work Location: In person

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