House Manager

House Manager \- Hewn Yorkshire

Salary: £28,000–£30,000 DOE \+ Benefits

Hours: 40 per week (Rota based)

Location: Forcett Grange, Richmond

About Us

Hewn Yorkshire is a small, independent hospitality business offering peaceful, adults\-only retreats in the North Yorkshire countryside. Located at Forcett Grange near Richmond, our 12 cabins are designed for rest, reconnection, and a slower pace.

Wellbeing is at the heart of everything we do. From private wood\-fired hot tubs and outdoor fire pits to our Finnish sauna experience, every element is designed to help guests rest, relax and reconnect.

We’re a close\-knit, hands\-on team who care deeply about the guest experience. From warm welcomes to seamless stays, attention to detail and personal care are central to everything we do.

Joining Hewn means being part of a business that prioritises wellbeing, genuine hospitality, and mindful, restorative experiences for both guests and the team.

About the Role

We’re looking for a House Manager to lead our reception, guest relations, and housekeeping teams across the site. You’ll be the first point of contact for guests, ensuring every stay feels seamless, welcoming, and restorative. From coordinating housekeeping schedules to supporting the team in delivering the highest standard of presentation, your role is key in maintaining the calm, restorative experience Hewn Yorkshire is known for.

We’re seeking someone who is organised, hands\-on, and naturally warm, with a passion for wellbeing and hospitality. This role offers the opportunity to shape how guests experience their retreat, and to lead a small, dedicated team in creating an environment where both guests and staff feel valued, cared for, and inspired.

What You’ll Do

• Providing a welcoming and efficient Reception service, and dealing with guest enquiries, offering first\-class customer service at all times


• Coordinating and supervising the housekeeping team in their daily activities


• Carrying out daily cleans, spot cleans and deep cleans, plus undertaking regular and routine inspections of our cabins, guest areas and operational areas and resolve any issues accordingly


• Dealing with laundry on a daily basis and planning the workload according to occupancy


• Maintaining and managing the stock taking of cleaning supplies, laundry and linens and relevant equipment


• Reporting maintenance issues and liaising with Maintenance to proactively resolve any issues


• Holding responsibility for the final presentation of cabins and guest areas


• Collaborating with the Outdoor Team to oversee the presentation and cleanliness of outdoor areas adjacent to the cabins


• Adhering to all current company procedures and policies

Our ideal candidate for this position will have proven experience within the hospitality or hotel industry; you’ll be able to demonstrate practical skills and be able to commit to our high standards.

This is a physically active, hands\-on role requiring regular movement around the site and involvement in practical, day\-to\-day operations.

Overall, the role on offer would suit a candidate with a passion for hospitality, a positive attitude to leadership and a willingness to chip\-in when needed. A keen eye for detail and the ability to be honest and trustworthy is key.

What We Offer

This is a full time position, 40 hours over 5 days. Full shift details will be discussed in person. A full driving licence and access to your own vehicle is required due to the location of our site.

We are offering a competitive salary for the right candidate, alongside annual leave, company pension, employee discounts, uniform, free parking and use of the on\-site facilities.

Job Type: Full\-time

Pay: £28,000\.00\-£30,000\.00 per year

Benefits:

• Company pension


• Employee discount


• Free parking


• On\-site parking

This listing is from Indeed. View original listing ↗