via indeed · 5 June 2026 ·1 day ago

Hotel Receptionist

Danesfield House Hotel and Spa
Marlow Full-time
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Job Description: Hotel Receptionist

Purpose of the role:

· To be an ambassador for the hotel and first point of contact for all guests

Duties and Key Responsibilities:

· To create a World Class first and lasting impression for our guests

· To create a positive, energetic, standards driven, results focused working environment

· To ensure all AA/Small Luxury Hotel standards are consistently delivered and guest expectations exceeded

· To ensure all departmental Standard Operating Procedures are adhered to

· To complete Reception Shift checklist

· To ensure cashing \& balancing of shift is correct

· To check in /check out all guests in accordance to departmental Standard Operating Procedures

· To take bookings for room and restaurant reservations

· To ensure the Reception desks and work spaces are kept neat and tidy at all times

· To ensure an accurate handover is given between shifts

· To ensure all billing is accurate and all revenue is captured

· Undertake any other duties as may reasonably be required by your manager, duty manager or any member of the management team

Key Requirements Proactive approach / Attention to detail / Demonstrate Initiative / Absolute professionalism at all times / High standard of personal grooming

Education GSCE level

Skills and Experience Customer Service experience / Basic IT skills

Company Benefits:

  • 28 days paid holiday per annum, including bank holidays

  • Pension scheme

  • Career progression through training and development

  • Staff car parking

  • Free meal whilst on duty in our staff restaurant

  • Friends and Family bedroom rate of £85 (including tax and breakfast) at Danesfield House Hotel and Spa

  • Discount of 15% on products used in the Spa

  • Discount of 50% on treatments taken in the Spa

  • Discount of 25% on products in the Gift Shop

  • Discount of 30% off Food and Drink up to maximum of 4 people (all bookings require prior authorisation)

Hours: full\-time 40 hours per week (5 days over a 7 day rota)

Job Types: Full\-time, Permanent

Pay: £26,436\.80 per year

Benefits:

  • Company events

  • Company pension

  • Employee discount

  • Free parking

  • On\-site parking

  • Private medical insurance

  • Referral programme

Work Location: In person

This listing is from indeed. View original listing ↗

The market for this type of role

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Danesfield House Hotel and Spa

2 open positions · Marlow

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Top skills in demand
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Frequently asked questions

How many Hospitality jobs are available in Marlow?
Currently 324 Hospitality roles in Marlow on AlmostHired, across 108 different companies. Our data is updated daily.
Do Hospitality roles offer remote work?
2% of Hospitality roles in the UK allow remote work, either partial or full. To filter specifically for remote positions, use AlmostHired.
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