Hotel Reception Manager

Reception Manager \- 4\* Grand Hotel Malahide

We now have a fantastic oppportunity for an experienced Reception Manager to join our team at The Grand Hotel, part of FBD Hotels \& Resorts . The successful candidate will oversee the management of the reception team and ensure that our guests experience is second to none! They will also be required to complete duty management shifts on occasion.

Responsibilities will include:

• To greet guests in a warm and friendly manner outlining the facilities of the Hotel


• Check in and out guests efficiently and professionally according to agreed Standard Operating Procedures


• To oversee that all Departmental floats are signed in and out in the correct manner


• To pass over correct and detailed information to the following shift pass\-over


• To develop and motivate your team will be a key focus


• To ensure all mandatory training and SOP's are maintained


• Assist with the recruitment \& selection process ensuring that we recruit the best in the business

• 2 \- 3 years experience in a similar 4\*/ 5\* property


• Excellent communication and interpersonal skills


• Attention to detail


• Ability to cope well under pressure


• Be flexible, adaptable, approachable and to lead by example


• Good command of English Language

We have a very friendly and helpful team and we hope you will fit right into our family. We provide:

• Flexible working conditions


• Meals on duty


• Complementary use of the award winning Arena Gym


• Complementary Staff parking on site


• Staff recognition Schemes


• Family and Friends discounted rates across FBD hotels \& FBD Insurance


• Taxsaver Scheme


• Cycle to work Scheme


• Cash saving scheme


• 'Refer a friend' scheme

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