Hospitality Operations Director

Company Overview:
Cusco Inti Adventures Travel \& Hospitality Group Ltd provides travel, hospitality, and guest experience solutions for leisure, tourism, and corporate clients.

Key Responsibilities:

• Lead hospitality operations and service delivery across business functions


• Oversee guest experience, operational performance, and service quality standards


• Manage hospitality teams, vendor relationships, and operational planning


• Monitor KPIs and implement continuous improvement initiatives

Job Description:
We are seeking a Hospitality Operations Director to oversee hospitality services, manage operational excellence programs, and ensure exceptional guest experiences. The role includes strategic planning, team leadership, and driving operational efficiency across hospitality operations.

Requirements:

• Experience in hospitality management, hotel operations, or tourism leadership


• Strong leadership, customer service, and organizational skills


• Knowledge of hospitality operations, guest relations, and service management


• Degree in Hospitality Management, Tourism, Business, or related field preferred

Why Work With Us:

• Lead operations within a growing hospitality and travel organization


• Dynamic and customer\-focused work environment


• Opportunities for executive leadership growth and career advancement

Pay: £86,000\.00\-£124,000\.00 per year

Benefits:

• Casual dress


• Company events


• Cycle to work scheme


• Health \& wellbeing programme


• Private medical insurance


• Shuttle service provided

Work Location: In person

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