Home Care Support Assistant

Job Summary

To undertake Care/Support work within the community to support vulnerable adults to maintain independence safely in their own homes. To provide food and drink, deliver personal care to a high standard, safe handling of medication and provide social interaction promoting independence in a safe environment. Work in line with legislation and company policies to deliver a quality driven service which delivers person centered care. Must be available to work some evenings and weekends and have use of own vehicle. Full training given and Subject to 2 satisfactory references and DBS check.

Job Type / Category

Accountabilities

1\. Delivering The Highest Standard Of Quality Care To All Customers

1\.1 To support customers to lead as independent a life as possible

1\.2 To provide personal care support to customers as detailed in their Care/Support Plan

1\.3 To adhere to the requirements laid out in the needs led Risk Assessment and Care/Support Plans and ensuring that the customer lives as safely as possible in their own homes

1\.4 To prepare meals, ensuring a balanced diet, undertake household and cleaning tasks, social interaction and any other tasks outlined in the Care/Support Plan

1\.5 To dress appropriately for the post in accordance with the Company Dress Code

1\.6 To develop good communication and develop effective working relationships with Customers and users of our service

1\.7 Be willing to work within a Customers own home, accepting difference environments and varying capabilities of customers

1\.8 To encourage customers independence, while ensuring dignity, choice and respect at all times

2\. Supporting the Company Office and Its Performance

2\.1 To ensure that any Health and Safety issues are reported immediately

2\.2 Ensure accurate and full records are kept on each customers

2\.3 To provide support for customers that require flexibility in their support

2\.4 To liaise with peers and other professionals

2\.5 Where required, assist to ensure that all calls are covered

2\.6 To report any concerns, complaints or safeguarding issues

2\.7 To attend staff meetings, training, supervisions and appraisals where necessary

3\. Supporting Stakeholders and Their Requirements

3\.1 To attend and participate in case conferences and reviews as and when required

3\.2 To alert Managers/Seniors/Company Office Staff to any changes in the customers condition or circumstances

3\.3 Take responsibility for the safe handling of property and equipment belonging to the Customer.

3\.4 Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Customers.

3\.5 To communicate effectively with all peer groups

Required Education, Skills and Qualifications

Must be able to show a high level of initiative and empathy when working with Customers. To be able to communicate at all levels effectively and to be able to recognize changes in Customer’s needs or circumstances. To be able to travel within a community setting and have flexibility and reliability.

Must hold a full driving licence and have use of own vehicle.

Essential Skills

Good comprehension of the English language

Ability to recognise poor practice

Understanding of the principles of Empowerment

Working Knowledge of the Safeguarding Process

Ability to recognise and report hazards

Able to carry out moving and positioning techniques

Ability to show empathy

Accurate Record Keeping

Ability to work as a team

Ability to work alone

Desirable Skills \| Qualifications

QCF Level 2 in Health and Social Care

Understanding of Supporting people to live independently

Specialist Training \- Various

Ability to speak on behalf of others

Behavioural Competencies

Able to work on own initiative

Communicating Effectively

Self\-Development

Quality Focused

People Skills

Additional Requirements

· If you are a driver you must provide a copy of your full and accurate Driving Licence together with a copy of the relevant Business Insurance

Benefits

Full training delivered.

Travel allowance paid

Job Type: Permanent

Pay: £13\.20 per hour

Work Location: In person

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