HEO Enforcement Delivery Team Leader - Commercial Vehicle

Details
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Reference number

463687

Salary

£38,163
The salary of £38,163 includes a basic salary of £35,663 and a non\-pensionable Recruitment and Retention Allowance of £2,500\.
GBP

Job grade

Higher Executive Officer### Contract type

Permanent### Business area

DVSA \- Enforcement### Type of role

Operational Delivery### Working pattern

Flexible working, Full\-time, Job share, Part\-time### Number of jobs available

3
Contents
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• Location


• About the job


• Benefits


• Things you need to know


• Apply and further information

Location
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Ayr, Carlisle, Glasgow, Lichfield, Livingston, PerthAbout the job
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Job summary

Are you passionate about leading and developing a successful team?

Do you enjoy analysing and interpreting data?

Could you identify what presents a risk to road safety?

If so, we would love to hear from you!

As an Enforcement Delivery Team Leader, you will work within Commercial Vehicle Enforcement Delivery, primarily as a people manager, leading and supporting a geographically diverse team of remote\-working enforcement colleagues. You will play a key role in assessing the roadworthiness and compliance of vehicles, drivers, and operators, directly contributing to improved enforcement outcomes and road safety.

You will be a vital member of the local network management team, advocating best practice and identifying cross\-network opportunities. Through effective collaboration, you will support intelligence\-led enforcement and wider engagement. You will lead and implement change, ensuring customer and stakeholder concerns are managed appropriately in line with DVSA expectations.

As a role model for engagement and inclusion, you will develop your team’s capability and ensure delivery of high\-quality, efficient services that meet customer needs and business plan targets, while providing specialist commercial vehicle enforcement expertise.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28\.97% of your salary. Read more about Civil Service Pensions here


• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday


• Flexible working options where we encourage a great work\-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Driver and Vehicle Standards Agency \- Department for Transport Careers

Job description

The job holder will be an engaging and supportive leader, committed to coaching and developing their team to deliver high\-quality services. They will communicate clearly and confidently, working collaboratively with others. With strong analytical skills, they will interpret data to identify risks, inconsistencies, and vehicle defects. Adopting a proactive, solutions\-focused mindset, they will drive continuous improvement while remaining flexible and adaptable to meet changing business needs and achieve targets.

Your responsibilities will include, but aren’t limited to:

• Delivery of high performance by providing high quality leadership, support and guidance, fostering colleague engagement throughout a nationwide enforcement network.


• Coach and manage the performance of all team members ensuring they are trained, fully aware of required targets/ quality standards and kept informed of any changes.


• Take ownership for embedding a culture of continuous professional development and share best practice by communicating across the wider enforcement community to ensure the best outcomes.


• Drive improvements to the performance and compliance of the team, recognising and rewarding good/exceptional performance and tackling issues promptly to enable better enforcement outcomes.


• Understand operational objectives to prioritise, determine and plan team requirements and allocation of resource to achieve objectives.


• Ensure all examiners and resources are deployed in accordance with national performance and business needs


• Take responsibility for monitoring and achieving key operational targets ensuring that the team fully understand their own objectives and contribution to achieving these.


• Demonstrate leadership by providing guidance to staff to support the delivery of objectives. Manage and engage with honesty and integrity, and upholding the reputation of the Agency, Department and Civil Service

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the role profile.Please note that the role profile is for information purposes only \- whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

To be successful in this role you will need to have the following experience:

• Data analysis skills; able to interpret data and information to make sound decisions


• Coaching skills to develop others and improve performance


• High functioning experience of Vehicle or Traffic Enforcement


• Delivery of Operational targets to a high\-quality standard


• Experience of high\-quality casework submissions


• Flexible attitude to work, to deliver targets

Additional Information

The postholder must meet the credible witness status in court proceedings on behalf of the DVSA. Any convictions or material casting doubt on the reliability of a witness could harm DVSAs chances of a successful prosecution and damage the reputation of the agency. Please note, as part of our onboarding process we facilitate social media and online checks.

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services*.*

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week.

This role is suitable for hybrid working, which is a non\-contractual arrangement where a combination of workplace and home\-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Frequent travel to other offices will be required, which may involve overnight stays.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa \& Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions


• Leadership


• Communicating and Influencing


• Developing Self and Others

Benefits
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Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28\.97% of your salary. Read more about Civil Service Pensions here


• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).


• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.


• Access to the staff discount portal.


• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.


• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.


• 24\-hour Employee Assistance Programme providing free confidential help and advice for staff.


• Flexible working options where we encourage a great work\-life balance.

Find out more about the benefits of working at DfT and its agencies .

Things you need to know
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Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.### Selection process details

This vacancy

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