Head Housekeeper

Head Housekeeper - Lancaster (Permanent, Full-Time)

£33,280 per annum

Delivering Exceptional Housekeeping Standards

A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Lancaster on a permanent, full-time basis.

The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.

This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment.

Role Overview

The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets.

Key Responsibilities

• Lead, manage, and inspire the housekeeping team to meet high service standards.


• Build and maintain strong working relationships with hotel management and staff.


• Conduct regular room and floor inspections to ensure consistent quality.


• Monitor site budgets and contribute to cost efficiency.


• Report weekly performance updates to the Operations Manager.


• Oversee recruitment, training, and development of the on-site team.


• Ensure team members are trained, productive, and supported through coaching and mentoring.


• Maintain full compliance with health, safety, and company policies.


• Promote professionalism, reliability, and a positive team culture.

• Proven experience as a Head Housekeeper or similar supervisory role in hospitality.


• Strong leadership skills with a track record of developing and motivating teams.


• Excellent communication abilities, both written and verbal.


• Confident using IT systems for scheduling, reporting, and team management.


• Skilled in delivering training and maintaining health and safety standards.


• Flexible, proactive, and approachable, with a professional attitude and a sense of humour.

• £33,280 per annum.


• Permanent, full-time position.


• 40 hours per week.


• Private medical insurance, including cover for pre-existing conditions.


• Early wage access available.


• 5.6 weeks' holiday (pro rata based on hours worked).


• Comprehensive training and ongoing development.


• Career progression opportunities.


• Discounts with major retailers.


• Access to confidential mental health and wellbeing support.


• Workplace pension scheme (eligibility applies).


• Life insurance after qualifying period.

This is a fantastic opportunity for a skilled housekeeping professional to step into a permanent leadership role and drive standards at a well-established hospitality site in Lancaster.

Applicants should be passionate about service quality, team success, and operational excellence.

This listing is from Reed. View original listing ↗