Group Transformation Project Manager - Integrated Neighbourhood Teams

8a

Main area
Transformation
Grade
8a
Contract
Fixed term: 12 months (Full time)
Hours

• Full time


• Flexible working

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

This is an exciting opportunity to join the Transformation Team as a Group Transformation Project Manager, supporting delivery of the GESH Outpatient Improvement Programme with a focus on Integrated Neighbourhood Teams. Working closely with the Senior Transformation Lead – Elective, the post holder will lead complex workstreams to deliver integrated, patient\-centred models of care across the organisation and wider system.

The role includes end\-to\-end project management from inception through to implementation and evaluation. This involves developing robust programme plans, coordinating service redesign, and ensuring delivery within agreed timescales, quality standards and financial parameters. The post holder will proactively manage risks, issues and dependencies, ensuring financial and non\-financial benefits are realised.

A key aspect of the role is stakeholder engagement across clinical, operational and system partners. The post holder will build strong relationships, influence at all levels, and work across organisational boundaries to drive consensus and deliver sustainable change.

The successful candidate will be motivated, resilient and able to work autonomously, with a focus on delivering high\-quality, value\-driven transformation that improves patient outcomes and service efficiency.

Main duties of the job

The post holder will lead and deliver complex transformation workstreams supporting the development and implementation of Integrated Neighbourhood Teams within the GESH Outpatient Improvement Programme. Working closely with senior clinical, operational and system partners, they will manage projects from inception through to delivery, including developing robust programme plans, coordinating service redesign, and ensuring successful implementation of improvement initiatives. The role involves analysing complex data to inform decision\-making, identifying and managing risks and dependencies, and ensuring that agreed financial and non\-financial benefits are realised. The post holder will actively engage and influence a wide range of stakeholders—often across organisational boundaries—building collaborative relationships, resolving issues, and driving consensus on service change. They will also contribute to governance processes, programme reporting, and strategic planning, ensuring alignment with organisational priorities and national policy, while maintaining a strong focus on quality, value for money and long\-term sustainability of improvements.

Working for our organisation

*St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).*

*After years of collaboration, our two Trusts became a hospitals group in 2021\. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000\-strong workforce.*

*At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.*

Detailed job description and main responsibilities

JOB DESCRIPTION

Job Title: Group Transformation Project Manager \- Integrated Neighbourhood Teams

Department/ Location: Transformation Team

Salary Band: 8A

Reports to: Senior Transformation Lead – Elective

Job description last updated: June 2023

Key Purpose of Job:

Working with the Senior Transformation Lead \- Elective, this is a key role in the development and delivery of the GESH Outpatient improvement programme.

The post holder will support a number of projects across the trust, providing leadership and guidance across their allocated programme of work.

They will provide managerial leadership to the programme of work successfully engaging with key stakeholders, defining a clear strategic direction, setting out plans for project delivery, coordinating redesign and improvement initiatives and supporting implementation.

This will include managing projects from inception to completion and developing medium to long term strategies that impact across the Trust and the wider sector. Success in the role will rely on excellent teamwork with key stakeholders (clinical and non\-clinical) within the trust and across partner organisations.

The post\-holder will be expected to work autonomously ensuring appropriate prioritisation of workload to ensure completion of projects within agreed timescales.

Key Responsibilities:

• To lead on the development and delivery of key workstreams across elective pathways.


• To work in partnership with other key stakeholders to form and sustain an effective and collaborative programme of work, developing strong working relationships with colleagues.


• To develop a high\-level of knowledge and awareness of national policy and best practice in relation to key programmes of work.


• To contribute to the organisation’s annual business planning where appropriate.


• To lead the delivery of designated programmes including developing robust programme/project plans, allocating tasks as appropriate, identifying risks, issues, and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the programme/project.


• To develop and monitor financial and non\-financial benefits for designated projects


• To analyse highly complex data and use this to inform improvement actions


• Use robust problem\-solving skills to find and understand root cause of problems and opportunities for improvement.


• To be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost\-effective manner.


• Maintain the project initiation document and associated plans with regular reporting and team meetings to monitor progress and resources.


• To pro\-actively manage stakeholders, responding to and resolving conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms.


• Ensure public and patient involvement through the programme life cycle, building a productive working relationship with the organisation’s patient and public representatives.


• To be responsible for devising and implementing methods for highly complex information collection, analysis and presentation that meet the specification of the end user/client. This will include information gathering where data is difficult to obtain and interpret.


• To take into account the impact of any change the projects will have on the business and oversee handover of any products to ensure full ownership, buy\-in and sustainability within the organisation. Advocate the projects at senior and executive levels and ensure active engagement and sponsorship.


• To ensure a good communication strategy is in place for key work programmes


• To build close working relationships with the CCG’s and other external partners


• To ensure the flexibility of the programme and projects if required to meet conflicting/changing requirements.


• To contribute to governance and performance requirements.


• To plan and organise numerous events/meetings, ensuring communication tools are used to their maximum value for circulating the minutes, agenda and presentations in a timely manner.


• Develop policies and strategies which have a significant impact on Trust and sector\-wide work


• To demonstrate an ongoing commitment to personal and professional development.


• Any other tasks as appropriate for the role

• The post holder will need to work with senior clinical and managerial colleagues and stakeholders across the health community, and will often need to engage with them over sensitive, complex, contentious and confidential issues as these arise


• Operate effectively in a flexible and demanding environment and proactively engage with NHS staff, and those with vested interests working on a variety of topics.


• The post holder will need to develop close working relationships with information, finance, quality, public and patient engagement and other healthcare professionals across the health and social care community.


• Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting.


• Having the ability to deal with potentially contentious situations and behaviours, applying a high level of emotional intelligence and maintaining personal resilience.


• Nurture key relationships and maintain networks internally and externally


• Close liaison with the Communications and Patient Engagement tea

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