Graduate Developer - AI Implementation Engineer
Customer AI Implementation EngineerLocation: Hybrid Altrincham / Manchester
Type: Full\-time
Salary: Up to £40,000 depending on experience
Join us at Focus Group and help shape the future of AI\-powered customer experiences.
About the Role
We’re looking for a bright and enthusiastic Graduate Developer. As a Customer AI Implementation Engineer you will design and deliver tailored customer experience (CX) solutions using our cutting\-edge AI tools. This is a hybrid role combining customer\-facing consultancy with hands\-on technical implementation. You’ll be the bridge between clients, project managers, and product teams—ensuring every solution is optimised, integrated, and ready to deliver real value.
What You’ll Do:* Build and customise AI\-driven solutions for our clients.
- Translate customer goals into scalable technical designs.
- Spend \~50% of your time engaging directly with customers—workshops, reviews, and troubleshooting.
- Develop secure integrations using Python, C\+\+, REST APIs, and supporting technologies.
- Provide ongoing support and optimisation for existing solutions.
- Collaborate with sales and product teams to shape future features.
- Excellent communication—able to explain technical concepts clearly.
- A proactive, solution\-oriented mindset with a passion for delivering customer value.
- Ability to manage multiple projects and work independently.
- SaaS or CX platform knowledge.
- Front\-end skills (HTML, CSS, JavaScript).
- Enjoy flexibility and autonomy in a fast\-growing SaaS environment.
- Be part of a collaborative team that values innovation and continuous learning.
Apply now and help us redefine customer experience through AI.
This listing is from Indeed. View original listing ↗