Global HRSSC Assistant - Italian Speaker
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963\. Today, we help clients with total transformation\-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom\-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading\-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
Our Global HR Shared Services Center (HRSSC), located across three global hubs—India, Costa Rica, and Portugal— deliver centralized and efficient support for HR processes worldwide.
By working here, you’ll be part of our team that’s transforming how we deliver world\-class HR services to our employees globally. We support the full employee lifecycle with precision, enable efficiency gains through smart systems and collaboration, whilst delivering measurable outcomes that enhance every employee’s journey at BCG.
You will be a key member of our Global HR Shared Services Center (HRSSC), supporting regional and local HR teams and employees worldwide with administrative HR processes. You’ll collaborate with colleagues across multiple geographies and time zones, forming part of a close\-knit global HR network that values teamwork, ownership, and continuous learning.
Key responsibilities include:
- Preparing and processing employee paperwork for new hires, promotions, transfers, exits, and changes.
- Maintaining personnel records in compliance with legal requirements and internal standards.
- Supporting onboarding and background verification including induction plans and welcome communications.
- Managing employee documentation requests including verification letters, references, and visa invitation letters.
- Delivering reporting on employee data (e.g. distribution lists, anniversaries, milestones).
- Supporting internal audits with required documentation and timely response.
- Thriving under pressure with exceptional attention to detail.
- Staying flexible and reliable in a dynamic and changing environment.
- Managing multiple tasks with structure and discipline.
- Handling sensitive data with confidentiality and professionalism.
- Communicating clearly and professionally, both in writing and speech.
- Creating meaningful experiences for every customer through exceptional service.
- Collaborating across cultures and time zones.
- A graduation degree.
- Structured mindset while dealing with ambiguity
- \~1–3\+ years of relevant experience in HR operations, shared services, or a process\-driven role.
- Familiarity with Workday (preferred) or other HR ERP systems.
- Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word, Visio).
- Experience working in a professional services or multinational environment.
- Fluent verbal and written English language skills are required. Proficiency in Italian (both spoken and written) is also essential, as this role involves primarily supporting Italy.
Why Join Us?
- Be part of a respected global brand that invests in its people.
- Exposure to world\-class HR systems, like Workday.
- Work in a culture that prioritizes learning, diversity, and inclusion.
- Join a growing team where your work directly drives global impact.
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