German Speaking -Sales Support Administrator
Sales Support Administrator (German Speaking)
Location: Hybrid/Office-Based
Salary: Competitive + Benefits
About the Company
Our client is a well-established and growing business within the food industry, supplying high-quality products to customers across Europe. Due to continued growth, they are looking to recruit a German-speaking Sales Support Administrator to join their dynamic and friendly team.
The Role
The Sales Support Administrator will play a key role in supporting the sales function, ensuring customers receive excellent service and that orders are processed efficiently. The successful candidate will act as a key point of contact for German-speaking customers while providing administrative support to the wider sales team.
Key Responsibilities
- Providing administrative support to the sales team.
- Managing customer enquiries via telephone and email in both German and English.
- Processing customer orders accurately and efficiently.
- Coordinating with internal departments including logistics, supply chain and customer service.
- Maintaining customer records and updating CRM systems.
- Producing sales reports and general administrative documentation.
- Monitoring order progress and ensuring customers are kept informed of delivery schedules.
- Resolving any order-related queries and escalating issues where necessary.
- Supporting account managers with customer communications and account administration.
- Fluent in both German and English (written and spoken).
- Previous experience within a sales support, customer service, sales administration or order processing role.
- Strong administrative and organisational skills.
- Excellent communication and customer service abilities.
- Good working knowledge of Microsoft Office, particularly Excel.
- Experience using ERP or CRM systems would be advantageous.
- Ability to multitask and manage multiple priorities in a fast-paced environment.
- High level of attention to detail and accuracy.
- Proactive and positive approach.
- Team player with a willingness to support colleagues.
- Strong problem-solving skills.
- Flexible and adaptable.
- Customer-focused mindset.
- Opportunity to join a growing international food business.
- Supportive and collaborative working environment.
- Career development opportunities.
- Competitive salary and benefits package.
- Exposure to a diverse European customer base.
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