General Store Manager
- Job Reference Code: R\-106878
- Employment Type: Full time
- Contract Type: Permanent
- Shift Pattern:
- Hours per Week: 45
- Salary: Competitive salary plus benefits
- Closing Date: 14 October 2026
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As our General Store Manager, you’ll lead the planning strategy and execution of our store’s day\-to\-day operations across key departments \- including Non\-Food, Online and Customer, to make sure that availability is maximised, waste and shrink are minimised, and our Superstore/Centre runs efficiently, safely and fully compliant.
You’ll work closely with your Operations Manager and department managers to deliver consistent standards, drive productivity, and ensure our store is always ready for customers. Whether it’s improving delivery flow, stock routines, or compliance, you’ll be the driving force behind achieving consistent operational excellence.
As a General Store Manager, you lead with heart as well as results. You build self\-esteem by recognising effort, attitude, and growth, creating an environment where people feel valued, trusted, and motivated to step up. You listen with empathy, respond with care, and create space for open, respectful conversations on the shop floor and beyond.
You’re transparent in your decisions, clearly sharing the “why” and inviting your team to solve challenges together. You support your team without taking over—coaching through questions, encouraging ownership, and celebrating initiative. You believe great stores are built by empowered people and creating a culture of always serving with heart and pride, driving the stores selling agenda with healthy competition across the trading floor by bringing the “Asdaness” to work every day.
What qualities you’ll need:
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- Execution and result\-focused: You’re passionate about getting things done right, first time, every time displaying resilience, focus and passion for the business and holding your managers to account.
- Commercial awareness: You understand how availability, waste, and shrink impact performance—and you know how to improve them, planning the shrink strategy and agenda to be delivered by the team as well as acting on opportunity with clear actions. Ensure POS one best way is followed across the store delivering strong value message for our customers.
- Coaching and Leadership: Coach and support your leadership team on delivering brilliant shopfloor standards and develop our future talent by engaging and coaching your team to constantly improve routine and process whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket.
- Organised and efficient: You thrive in a fast\-paced environment and know how to prioritise and delegate effectively to ensure promotional activity is landed to brief and on time by the team.
- Collaborative: You will promote collation between departments to ensure operational excellence and a seamless customer experience is always delivered consistently across the Superstore/centre.
- Data\-driven: You use insight to make informed decisions and drive operational improvements, lead the shrink agenda by driving standards and ensure the store remains legal and complaint for customer and colleagues
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- Experience as General Store Manager or Operations Manager leading diverse teams in a large\-format retail environment with energy and pace.
- Strong operational knowledge across food and non\-food departments with a track record of achieving consistent operational excellence.
- A track record of improving availability, reducing waste, and managing shrink.
- Proven record of developing large teams and managing change through leadership and building resilience.
- Experience managing complex ER cases and confidence in understanding HR policies and processes.
- Strong organisational skills and exceeding customer service.
Find Your Everything
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at Asda.
Everything you'll love
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You will get an excellent benefits package including:
- Discretionary company bonus
- £8,000 car allowance
- Company pension up to 7% matched
- 15% colleague discount in store and online.
- Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity \& adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
Find your everything
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Location
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*1 Alexander Grove, West Malling, Kent, United Kingdom, ME19 4SZ*
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Why Asda?
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We’re a really values\-led organisation. Our mission means we encourage everyone to be open and honest. We work creatively and collaboratively with each other, valuing everyone’s input. We get on with things, we make them happen. As so many people across the UK rely on us, we have to.
Our Creating Change for Better programme tackles the major challenges facing our business and society today and guides our efforts on where we can make the biggest difference by reducing our environmental footprint, creating healthier products and supporting our communities.
Big businesses like ours offer big opportunities. With more than 1,000 stores across the UK, from superstores and Asda Living to petrol stations, as well as depots and Express stores. £60m\+ in revenue taken every day. We conduct £300m worth of transactions every week. Our website handles 2 million transactions a month. And 75% of the UK shop in Asda every year.
Rewards and Recognition
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Benefits you’ll only find here
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10% off Asda pet insurance
10% off selected Asda Pharmacy services
10% off Asda Tyres
10% off Asda Travel insurance
20% off Asda Mobile bundles
Free remote GP service
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Available to you, your partner and your children, 24/7, year round.
Pension
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Save for retirement with contributions paid into your pension account by you and Asda.
Free physiotherapy consultations
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Helping you and your partner take care of yourselves with 8 free sessions per year.
Colleague discounts
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15% off at our stores \- get discounts on groceries and George all year round.
Car cash allowance
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Eligible colleagues will receive a cash allowance as part of their benefits package. In addition, all salaried colleagues can choose to register for the Salary Sacrifice Electric Car scheme\*.
(\*Conditions apply)
Mortgage advice
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Whether you’re a first\-time buyer, renewing your mortgage, looking at buy to lets, or simply after some advice in getting a mortgage, get free\* unbiased advice through the Mortgage Advice Bureau (MAB), one the UKs largest mortgage brokers.
Confidential support helpline
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Find free emotional, practical, and financial support that’s fully confidential, through a helpline that’s available 24/7, year round.
Cycle to work
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Buy a bike through this scheme and save on tax and national insurance.
Financial support
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Find financial wellbeing tools and support, including the ability to stream your pay.
Free eye tests
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Head to our in store opticians for a free checkup and take care of your vision.
Bonus
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Sharing our success with a discretionary bonus scheme for salaried colleagues that really rewards your contributions.
Cancer support
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Guidance and support for you and your family, from before diagnosis, to treatment and beyond.
Paid time off
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From holiday to sick leave and other types of leave, such as parental leave.
Mental health support
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Access free mental health support for you and your family.
Support and advice with care
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If you’re supporting older family or friends with care and support, find free, confidential information, expert support, and guidance about later life care for your loved ones through the Legal \& General Care Concierge service.
Hybrid working
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To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots
Save money on every day spends
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Access to hundreds of high\-street discounted Vouchers, discounts on days out, gym memberships, airport parking, an
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