Infrastructure Engineer

West Malling, Kent

As an IT Infrastructure Engineer at Cabot Credit Management, you will play a key role in delivering and supporting robust, secure, and scalable technology services across our organisation. With a primary focus on UK operations and an awareness of wider European business needs, you’ll take a hands\-on approach to infrastructure support, system administration, and project delivery.

Operating within our IT Operations team, you’ll provide expert 3rd line support and technical leadership across a diverse technology landscape \- proactively troubleshooting, optimising systems, and collaborating with stakeholders to ensure our IT services remain reliable, resilient, and fit for the future.

What you can expect as an Infrastructure Engineer:

• Permanent


• Hybrid role from our Kings Hill office, Kent. ME19 4UA.

Not only are we offering a competitive salary and a fantastic bonus scheme, you’ll also be entitled to loads of great benefits including, discount and cash back on hundreds of high\-street shops and private health insurance, plus much more.

Key responsibilities include:

• Ensure high availability, reliability, and security are embedded across infrastructure and service delivery.


• Lead vulnerability management, patching, and preventative maintenance across platforms.


• Provide technical leadership and 3rd line support, resolving complex and high\-impact incidents.


• Review, validate, and contribute to infrastructure design and project delivery.


• Support IT governance, compliance, and audits (including SOX, PCI\-DSS), ensuring adherence to controls and regulations.


• Operate within ITIL frameworks, managing incidents, problems, and changes effectively.


• Plan and execute disaster recovery testing to ensure business continuity.


• Monitor, troubleshoot, and optimise systems to maintain performance and integrity.


• Collaborate with internal teams, external partners, and vendors to deliver and support services.


• Integrate security and best practice into all technology and lifecycle decisions.


• Support ongoing system administration, service improvements, and out\-of\-hours escalation where required.

We are looking for someone with:

Essential:

• Expert level NetApp Ontap and AFF skills


• Strong expertise in Windows Server platforms.


• Experience with VMware and Microsoft AVD


• Microsoft Exchange (2016/2019 Hybrid), Office 365, and PowerShell scripting.


• Dell Server Hardware knowledge


• Veeam Backup and Replication


• Web technologies (IIS, .NET).


• Active Directory, Group Policy, DNS, DFS, DHCP, WINS.


• Windows/SQL clustering.


• Strong documentation and communication skills.


• Understanding of ITIL processes and service management.

Desirable:

• Azure administration (servers, storage, networking).


• Office 365 support (Exchange, Teams, SharePoint).


• Intune device management.


• Security tools (CrowdStrike, Rapid7\).


• Experience in financial services environments.


• Monitoring tools (e.g., PRTG).


• Azure Entra administration.


• Ivanti patching and deployment.


• Certifications (Preferred):


• MCSE, VCP, VMCE, NCDA

What happens next?

If this sounds like you and you’d like to join our rapidly expanding company that offers excellent career progression, then apply now!

Working for Cabot:

You’ll be working for an award winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.

Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.

*\*\*At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK – we are unfortunately unable to offer sponsorship.*

We are people helping people
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At Cabot, we’re people helping people. Supporting customers, empowering colleagues, and making the effort to be invovled in the communities we work in.

Our Total Rewards Package for All Round Wellbeing
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We understand the importance of the balance between work and life, between fun and professionalism, and between being a corporation and being a community. That’s why we provide compensation structures and benefit plans tailored to each of our global hubs, and then enhance them with a wide range of programs that support your personal and professional growth. It’s our way of showing you that we recognize your value, understand what’s important to you, and want to reward your contributions.

• ### Holistic Wellness

Colleague Wellness \- We're focused on your wellbeing and that means supporting you across all elements of it. This comes from our company sponsored team building events, on site events to form bonds with colleagues, Mental Health First Aid support, Webinars, Employee Assistance Program and more!

• ### Healthcare

Healthcare \- Take advantage of our healthcare options to help you stay well... Gym discounts, Eye Tests and discount offers on glasses, our Employee Assistance Programme and more.

• ### Perks

Perks \- Our Colleague Discount Programme includes Transport, Retail discounts and much more.

• ### Career Path \& Development

Career Progression comes from the fact we invest in our people's skills and ability. We support your individual development, offering regular training to ensure you have the best tools and knowledge for the job. We want to help you be ready for your next career move with us.

• ### Awards \& Recognition

Awards \& Recognition \- We will always recognise our people's contribution to what we achieve every day. That might be an informal on the spot reward or thank you or part of the formal awards and recognition we run throughout the year such as star of the month and our global President's Club.

• ### Pay \& Bonuses

Pay \& Bonuses \- Earn a competitive salary, with the opportunity to participate in fun team building incentives!
Our Values In Action
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At Cabot, we care about making a meaningful impact on our people, our customers, and our communities. We believe diversity in all its forms brings different thinking styles and perspectives. That builds our creativity and ability to find a better way. It also enables us to understand the different communities that make up our society. The more we understand, the easier it is to deliver the right outcomes for our customers.

Inclusive Workplace
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We are striving to be an inclusive and progressive organisation where everyone feels comfortable and enabled to be themselves at work. We value the diversity of thought that different backgrounds and cultures can bring as it makes us stronger. The more we understand each other, the easier it is to deliver the right outcomes for our consumers and to support each other. Prioritising inclusion and belonging improves collaboration and enhances people’s wellbeing; both of which are essential parts of supporting our colleagues, and in turn our business, to succeed.

Giving Back To Our Community
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We give back by volunteering, and charity work, trying to make a positive impact on the communities, where we live and work and we are proud to do so.

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