General Manager - South West Thames Renal and Transplant Division
8c
Main area
General Management
Grade
8c
Contract
Permanent
Hours
Full time \- 37\.5 hours per week (Part of Managers Oncall rota)
Job ref
343\-8002705\-SC
Site
St Helier Hospital
Town
Carshalton
Salary
£85,641 \- £97,746 pa incl HCAS Outer pro rata
Salary period
Yearly
Closing
07/06/2026 23:59
At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.
Job overview
Are you currently in a senior role and looking for a new challenge? Do you have a 'Can do' attitude, excellent leadership skills and want to progress?
If you answered yes to the above then you could be making a positive difference to our patients and staff in a worthwhile, valued and rewarding role with Epsom and St Helier University Hospitals NHS Trust.
This position offers an exciting opportunity to work within the South West Thames Renal and Transplant Division based at Epsom and St Helier University Hospitals NHS Trust where you will be responsible for the management, performance and oversight of the South West Thames Renal and Transplant Division.
The post holder will be responsible for overseeing the day\-to\-day functional management of the South West Thames Renal and Transplant Division across the service's geography. The postholder is to support the Divisional Director of Operations (DDO) on both an operational and strategic basis, delivering service improvement, integration, project implementation and will be expected to have a working knowledge of all services within the service, the associated performance metrics and key issues that are affecting the division.
The post holder is expected to function as part of the senior management team for South West Thames Renal and Transplant Division and will participate on the Trust’s Senior Management on call rota as well as deputising for the DDO for South West Thames Renal and Transplant Division.
Main duties of the job
The key focus of this post will ensure:
- Delivery of operational and quality, performance, and finance standards
- Optimisation of the patient pathway, ensuring that patients are streamed to the most appropriate pathway for their care needs
- Identification and development of new pathways of care in conjunction with clinical leads
- Development of strong relationships with internal and external stakeholders in order to further enhance the patient pathway
- Supporting both sites to ensure optimal staffing levels are reached, particularly in relation to medical staffing
Working for our organisation
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
The SW Thames Renal \& Transplantation service based at St Helier Hospital is a tertiary renal referral centre. Currently, Renal Services are offered to most of Surrey, parts of Southwest London, Sussex, Hampshire, Berkshire, and Middlesex. There is also a network of out\-reach renal clinics in eight district general and other hospitals in the region. There is also a network of eight local satellite dialysis units in Epsom, Sutton, Kingston, Croydon, Coulsdon, Crawley, Farnborough, and West Byfleet.
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.
Person specification
Qualifications
Essential criteria
- Graduate level or equivalent academic or healthcare professional qualification
- Evidence of continuing professional development
Desirable criteria
- Masters degree or doctorate in management
Experience
Essential criteria
- Experience of budget and operational performance management
- Senior operational management experience including significant budget and staff management
- Health service sector experience
Desirable criteria
- Experience of working across organisational boundaries
- Evidence of ability to lead successful change
Skills and knowledge
Essential criteria
- Excellent IT skills
- Highly developed leadership skills
- Excellent communication skills both written and oral
- Ability to facilitate change, including deployment of service modernisation techniques
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: krft.askrecruitment@nhs.net
Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.
Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.
Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.
References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre\-employment checks.
Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.
Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.
Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.
Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.
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