General Manager
One Stop Hire Ltd is the UK's fastest\-growing provider of hire, sales, and training for small tools, access systems, plant, lifting equipment, and more. With over 20 locations, we pride ourselves on exceptional customer service, delivering on our promise of “YES” to every challenge.
We live by our core values: *People Matter, Safety First, and Environmental Awareness*.
As part of our continued growth, we are looking for an experienced General Manager to join our team at our Nottingham Depot.
Key Responsibilities:
· Have the independence of running your own depot, drive the business forward and continue to deliver exceptional customer service as it is at the core of everything what we do.
· Be able to manage all aspects of the effective running of the depot including the team / processes / customer requirements / operational efficiency / H\&S.
· Develop and execute a local sales action plan that delivers above and beyond to achieve and exceed sales and revenue targets on a monthly and annual basis.
· Meet our customers’ demand, establish and keep the correct stock levels to maintain optimum equipment utilisatisation.
· Ensure your department processes test and run, servicing and repairs to our equipment in a timely fashion and to set targets.
· Develop strong relationships with our colleagues and customers to deliver the highest standards of service.
· With your learned knowledge of the products and services we offer, you will be a pivotal contact for our customers, nurturing great relationships, understanding their needs in order to offer expert advice and recommending alternatives and supplementary products to profitably maximise the sale of goods.
Required Skills \& Experience:
- You are an experienced people manager who is skilled at leading people and driving performance
- You have exceptional customer service and communication skills
- You are from a tool or plant hire background (Construction site related, equipment hire/sales, builders merchant/construction products)
- You have excellent organisation and planning skills
- You have the ability to work closely with colleagues at all levels
- You have well developed PC / IT skills and are comfortable using in house systems
- Competitive Salary
- Bi\-annual profit share bonus scheme
- Pension Scheme and life assurance benefit
- Healthshield Wellbeing Cash Plan
- 27 days annual leave
- Birthday leave
- Buy Extra Holidays Scheme
- Wagestream
- Cycle to Work scheme
- Uniform provided
Why One Stop Hire?
Join a dynamic, fast\-growing company where your contributions make a direct impact. We offer a collaborative working environment, where innovation and improvement are encouraged, and excellent service is always the goal.
Job Type: Full\-time
Work Location: In person
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