General Manager

Manière De Voir
London, UK
Full\-Time
Posted on September 16, 2026

General Manager

*Manière De Voir — The Village at Westfield London, White City*

We are excited to be opening our third London store and are looking for an exceptional Store Manager to join our team. Reporting directly to the Head of Global Retail \& Wholesale, you’ll take full ownership of operations, team performance, and client experience.

As a natural and inspiring leader, you will champion the brand and set the standard for excellence across every aspect of the store. You’ll embody the Manière De Voir mindset \- quality focused, taste driven, and passionate about delivering world\-class service and style.

This is a rare opportunity to shape and define what world\-class retail looks like, building our reputation from the ground up and leaving a lasting mark on the industry.

KEY RESPONSIBILITIES

Leadership

• Set the tone for the entire store — leading by example on behaviour, standards, and presentation while driving performance and personal growth across the team.


• Take full responsibility for training and development: designing and delivering inspiring programmes that build product knowledge, competitor awareness, campaign understanding, and trend literacy.


• Balance commercial performance with authentic, high\-quality client service — holding both as equally non\-negotiable.


• Leverage available data to monitor live performance, identify opportunities, and consistently achieve store\-wide and individual sales targets and KPIs.


• Maintain deep, up\-to\-date knowledge of the full collection — fit, fabric, function, trims, and trend — and hold the team to the same standard.


• Champion innovation and new ideas, presenting proposals to senior stakeholders with the goal of driving business growth.


• Take full ownership of store operations including stock management, payroll, and P\&L, optimising for efficiency and profitability.


• Ensure all health, safety, and security requirements are rigorously upheld at all times.

• Lead the delivery of a client experience that is engaging, emotional, and fully aligned with our hospitality guidelines — setting the benchmark for best\-in\-class service both in\-store and remotely.


• Ensure 'right product, right place, right time' through effective and proactive stock file management, maximising sales and minimising stock loss.


• Maintain impeccable store standards and visual merchandising in line with brand guidelines, ensuring the store always reflects the best of Manière De Voir.


• Work closely with the allocations team to manage inflow needs, analysing trends by size, colour, and silhouette to inform smart buying decisions.


• Oversee the collection and accurate recording of meaningful client data throughout the journey, ensuring the CRM system is consistently maintained.


• Deepen the client relationship by offering curated, insider knowledge of the local lifestyle scene — theatre, arts, dining, and more — while building a strong local network that elevates our position in the community.

• 5\+ years' experience in retail management, with a proven track record in a high\-profile store environment.


• Demonstrable experience leading, developing, and inspiring high\-performing teams.


• A confident decision\-maker who takes full ownership, challenges established thinking, and champions new ideas at a senior level.


• Commercially astute with a strong understanding of P\&L, KPIs, and retail operations.


• Style\-conscious fashion enthusiast with exceptional knowledge of the industry and a genuine passion for product.


• Proven track record delivering world\-class client experiences.


• Strong entrepreneurial mindset with a personal drive to build something exceptional.


• Highly self\-motivated, composed under pressure, and able to lead others through change.


• Exceptional attention to detail and a quality\-first approach in everything you do.


• Proficiency in Microsoft Office.

This listing is from Indeed. View original listing ↗