General Manager
Job Ref: COL1227
Branch: The Horniman Café
Location: The Horniman Café, London (South East)
Salary/Benefits: £42,000 \- £44,000
Contract type: Permanent
Hours: Full Time
Hours per week: 48
Posted date: 09/06/2026
Closing date: 11/07/2026
General Manager \- Lead, drive inpsire remarkable, passionare teams, creating exceptional cafe experiences \- No late nights!
Colicci is a family\-run hospitality brand, proudly serving London’s iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality.
We're on the lookout for a dynamic and passionate General Manager to take the lead, inject personality into the café, build a high\-energy team, and deliver an unforgettable customer experience. If you're a natural leader with a zest for hospitality, this is your chance to make your mark in a fast\-paced, people\-first environment.
What You’ll Be Doing:
Leading from the front – setting the tone for a vibrant and welcoming café atmosphere.
Bringing energy – managing operations efficiently and proactively.
Building mentoring your team – developing skills, training baristas, and ensuring a seamless customer experience.
Making coffee with heart – our single\-origin coffee is at the core of what we do.
Managing daily operations – overseeing stock, deliveries, and accounting with precision (experience with Fourth systems is a plus!).
Ensuring excellence in hygiene safety – familiarity with Food Alerts \- Alert 65 programme desirable.
Collaborating with the Head Chef – to drive the café’s success.
What We’re Looking For:
A charismatic and hands\-on leader – with previous café or hospitality management experience.
A customer\-obsessed leader – who thrives in a fast\-paced, high\-volume
A hands\-on team player – leading by example and always up for a challenge.
A problem\-solver who brings fresh ideas and takes ownership of their café.
A flexible adaptable mindset – weekends and bank holidays are our busiest times but no evenings… ever!
Ideally a barista\-trained professional with a passion for exceptional coffee (bonus if you know La Marzocco inside out!).
Why Join Colicci?
Competitive salary plus performance bonus \- proud to be a Living Wage employer
No late nights \- most of our locations close by 5pm during winter hours and 7pm during summer
Free food hot beverages on shift \- get to choose a menu item of your choice
Paid breaks \- for all team members
Exciting career growth – be part of a thriving, growing business
Team discounts – enjoy 40% off across all our sites
A supportive team culture – where passion thrives
Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.
Ready to Lead Something Special? We’d love to hear from you.
Our first cafe in the Colicci collection to be connected to a museum. We are thrilled to have partnered with the Horniman Museum and Gardens to operate their cafe space alongside the Bandstand kiosk situated in the gardens. The Horniman Museum and Gardens opened in 1901 as a gift to the people in perpetuity from tea trader and philanthropist Frederick John Horniman, to ‘bring the world to Forest Hill’. Today the Horniman has a collection of 350,000 objects, specimens and artefacts from around the world.
The interior scheme references the heritage features of the original architecture by Charles Harrison Townsend with a contemporary, timeless approach synonymous with the established Colicci cafe style.
Opened in 1901, the original Horniman Museum building is a unique example of the “Modern Style”. The limestone “Tree of Life” motif, as an emblem of nature in design, provided inspiration for The Horniman Cafe’s bespoke metalwork screen. This surrounds a set of new island booth seats to the centre of the cafe, upholstered using recycled wool fabric. Foresso Timber features once again for the Colicci cafe table tops. The sustainable timber terrazzo material captures waste timber to create a natural and textured finish. The central floor has received an eco Cork finish which is carbon negative and also has acoustic properties to allay noise levels in the bustling cafe
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