via Indeed · 16 September 2026 ·3 days ago

General Manager

Bombay Express Torquay
Birmingham Full-time
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Naya World Kitchen is a new 650\-seat world buffet restaurant offering Eastern, Oriental, Global Grill, live cooking, desserts and private dining.

We are looking for an experienced General Manager to lead this exciting, high\-volume operation.

The Role

You will take overall responsibility for the restaurant, leading a large team and ensuring excellent standards of service, efficiency and profitability.

Key responsibilities:

● Lead and develop the management and FOH teams

● Deliver excellent guest service across a high\-volume operation

● Manage rotas, labour costs and staffing levels

● Drive sales and control operating costs

● Oversee recruitment, training and staff performance

● Maintain excellent cleanliness and operational standards

● Work closely with the Executive Chef and kitchen team

● Manage customer feedback and complaints

● Ensure food safety, health \& safety and company procedures are followed

● Ensure busy services run smoothly and efficiently

About You

We are looking for someone with:

● Proven General Manager or senior hospitality management experience

● Experience managing large teams and high\-volume operations

● Strong commercial and financial awareness

● Excellent leadership and communication skills

● Experience with recruitment, training and performance management

● A hands\-on approach and ability to perform under pressure

Experience within a large buffet, restaurant, hotel, banqueting or high\-volume hospitality operation would be a major advantage.

This is an opportunity to take a leading role in the launch and development of one of Birmingham’s most ambitious new buffet restaurants.

Apply with your CV and tell us about the largest hospitality operation you have managed.

Pay: From £42,000\.00 per year

Benefits:

  • Discounted or free food

  • Free parking

  • On\-site parking
Work Location: In person

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