via Indeed · 2 October 2026 ·7 days ago

General Facilities Manager

ESS Compass
Helensburgh
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General Manager \- Facilities Management

HMNB Clyde \| £55k Per Annum \+ Benefits \| ESS Defence, Marine \& Aerospace

Are you an experienced operational leader with a passion for delivering exceptional Facilities Management services, leading large teams and driving commercial performance?

ESS Defence, Marine \& Aerospace is seeking a dynamic General Manager to lead the delivery of Soft Facilities Management services at HMNB Clyde, one of the UK's most significant Defence establishments.

In this high\-profile leadership role, you'll have full responsibility for operational performance, client relationships, financial delivery and people leadership across a workforce of approximately 150 colleagues. Working closely with senior Royal Navy stakeholders, you'll drive service excellence, innovation and continuous improvement while ensuring outstanding customer experiences across the contract.

Key Responsibilities

  • Lead the delivery of Soft FM services including Accommodation, Cleaning, Waste Management, Portering, Helpdesk and Front of House operations.

  • Build and maintain strong relationships with senior client stakeholders and Royal Navy leadership teams.

  • Hold full P\&L responsibility, ensuring financial targets, budgets and profitability objectives are achieved.

  • Drive operational excellence, contract performance and continuous improvement initiatives.

  • Lead, develop and inspire a large multi\-disciplinary team, creating a high\-performance culture.

  • Champion health, safety, compliance and governance across all service areas.

  • Identify opportunities for innovation, service enhancements and contract growth.
About You

We're looking for a commercially minded leader who can balance strategic thinking with operational delivery.

You'll ideally have:

  • Significant experience in a General Manager, Account Manager, Contract Director, Head of Operations or similar senior leadership role.

  • A strong background managing integrated Facilities Management services.

  • Proven P\&L management and commercial accountability experience.

  • Experience leading large operational teams within a complex environment.

  • Outstanding stakeholder management and client relationship skills.

  • A track record of delivering operational excellence, customer satisfaction and business growth.

  • Strong knowledge of health \& safety, compliance and performance management.

  • A full UK driving licence.
Desirable
  • Experience within Defence, Government, Marine, Aerospace or other secure environments.

  • IOSH, NEBOSH, IWFM or equivalent professional qualifications.

  • Experience managing large outsourced service contracts and transformation programmes.
Why Join ESS?

This is an exciting opportunity to lead a critical Defence contract, influence strategic decision\-making, and make a significant impact within one of Compass Group UK's largest and most prestigious sectors.

If you're an inspirational leader with a passion for operational excellence and customer service, we'd love to hear from you.

Apply today and help shape the future of Facilities Management at HMNB Clyde.

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