General Administrative Assistant
Company Description
Unite Highland Care is a CQC\-rated care provider dedicated to delivering safe, high\-quality, and person\-centered care to individuals within the community. Our services are rooted in dignity, respect, and independence, ensuring tailored care for the unique needs of every individual we support.
We are currently seeking a dedicated and organised Administrative Assistant to join our growing team.
Location: Grays, Essex
Contract type: Zero\-hours contract
Working pattern: Availability during Monday to Friday, 9am–5pm, is preferred.
The role will initially be office\-based. Following successful completion of probation, WFH may be considered, subject to performance, business needs and management agreement.
Salary: £13\.00 – £15\.00 per hour (depending on experience)
Role Description
You will play a key role in supporting our operations, service delivery, and compliance across domiciliary care and supported living services. Working closely with management, HR consultants, and multi\-agency partners, you’ll help ensure our services run smoothly and remain compliant with CQC standards.
Key Responsibilites:
- Provide day\-to\-day administrative support to management and operational teams across our supported living houses.
- Monitor shared administration inboxes, manage calendars, respond to routine enquiries and direct matters to the appropriate person.
- Arrange meetings, prepare agendas, take accurate minutes and maintain action records showing owners and deadlines.
- Maintain house, maintenance and compliance trackers, identify overdue items and follow up missing documents or outstanding actions.
- Coordinate approved contractor appointments, chase repair updates and obtain completion records.
- Maintain accurate electronic and paper records, checking names, dates, attachments, filing locations and document versions.
- Monitor review dates and certificate expiry dates, notifying the responsible manager in advance.
- Prepare routine correspondence, reports and documentation for audits and management reviews.
- Liaise professionally with house teams, contractors, social workers, commissioners and other external partners within the scope of the role.
- Support HR with specifically allocated tasks, including interview arrangements, onboarding\-document follow\-up, training bookings and authorised system updates.
- Handle confidential information securely and promptly refer urgent concerns or matters outside your authority.
- Provide clear updates on completed work, outstanding tasks, barriers and next steps.
- Previous administrative experience, including maintaining records and managing competing deadlines.
- Strong attention to detail and the ability to check and correct your own work.
- Clear written and verbal communication, including professional email writing and accurate note\-taking.
- Confidence using Microsoft Word, Excel and Outlook, including updating spreadsheets and managing calendars.
- The ability to organise routine work independently after training and follow up tasks without repeated reminders.
- Sound judgement when handling confidential information and recognising when to seek guidance.
- A reliable, professional approach to working with colleagues and external contacts.
- Administration within supported living, social care or healthcare.
- Experience maintaining compliance records, maintenance logs or action trackers.
- Experience using Access PeoplePlanner or similar administrative systems.
Benefits:
- Company pension
- Health \& wellbeing programme
- Sick pay
- Grays RM20 3JT: reliably commute or plan to relocate before starting work (preferred)
- Do you own a full UK drivers licence and access to a vehicle?
- Administrative: 1 year (preferred)
- United Kingdom (required)
- Grays RM20 3JT (preferred)
This listing is from Indeed. View original listing ↗