General Admin Assistant (External)

About The Role
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To provide efficient and reliable administrative support across the organisation, ensuring daily operations run smoothly. The Admin Assistant will handle a range of tasks including managing correspondence, organising information, maintaining records and supporting colleagues and managers with routine administrative duties. This role is essential in helping the team operate effectively and in delivering a high standard of service.
For full details about the role, please refer to the Job Description, Person Specification and Selection Information \& Timeline.

Qualifications

Minimum of two National 5 (or equivalent) qualifications including English and Mathematics or relevant experience gained in a similar role and/or environment. ESSENTIAL

Knowledge, Skills \& Experience

Competent in MS Office Packages including Excel, Word, Outlook etc. ESSENTIAL

Ability to effectively prioritise workloads and manage multiple work streams, ensuring deadlines are met. ESSENTIAL

Knowledge and experience of taking accurate minutes and issuing within agreed deadlines. ESSENTIAL

Essential Competencies for Success

+ Plan \& Organise
+ Relationships \& Collaboration
+ Listen \& Communicate
+ Solve Problems \& Make Decisions

About Us
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The Scottish Prison Service (SPS) operates in a fascinating, complex and rapidly changing environment. Our vision is to help build a safer Scotland by unlocking potential and transforming lives. To enable us to successfully deliver our vision, we are committed to nurturing and investing in our greatest strength and resource: Our People.

We are proud to employ a diverse range of people; each contributing their own unique experiences and skills to enhance the service we deliver. Whatever the role, you will find your SPS experience both challenging and rewarding. You will be committed to helping us to achieve our goals and in return we will be committed to helping you to achieve yours.

We employ approximately 5,000 staff across our prisons, headquarters, college, and training and storage facility. The hard work of our staff is the most critical component in the successful delivery of Scotland’s prison system.

We need professional, capable and motivated individuals who reflect Scotland’s diversity to deliver effective and efficient activities and services to achieve our Mission and realise our Vision.

Whatever SPS profession you embark upon, you will be a valued member of the team, helping us build a Safer Scotland for the communities we serve. We are committed to your personal and professional development and offer a wide range of career progression opportunities.

Civil Service Values

All Civil Servants, and therefore anyone employed by the Scottish Prison Service, must be able to fully comply with the requirements of the Civil Service Code. Everyone is expected to carry out their role with dedication and uphold the core values of the Civil Service: Honesty, Integrity, Objectivity and Impartiality.

• Integrity: putting the obligations of public service above your own personal interests.


• Honesty: being truthful and open.


• Objectivity: basing your advice and decisions on rigorous analysis of the evidence.


• Impartiality: acting solely according to the merits of the case and serving equally well Governments of different political persuasions.

Our recruitment is conducted in line with the Civil Service Commission’s Recruitment Principles and external competitions are regulated by the Civil Service Commission. While the legal requirement to follow these Principles applies specifically to external appointments, the Scottish Prison Service (SPS) recognises these standards as best practice. Accordingly, SPS fully adopts these principles as the foundation for all recruitment activity, including internal recruitment and selection processes.

External competitions: if you believe that the requirement for selection for appointment on merit based on fair and open competition has not been met, you have the right to raise a complaint. Further information on the Commission’s complaints procedure is available at: https://www.civilservicecommission.independent.gov.uk/.

Internal competitions: if you believe that the requirement for selection for appointment on merit based on fair and open competition has not been met, you can raise a complaint to your HR Business Partner.

Advertising End Date:
27 May 2026
All LocationsLocation(s):
HMP \& YOI Stirling
Salary DescriptionPay Band
B
Vacancy TypeVacancy Type:
Permanent
Salary Details:Salary Details:
£28777
Hours Per WeekHours Per Week:
35
Working PatternWorking Pattern:
Normal Office Hours
Eligible For Hybrid Working?Eligible For Hybrid Working?
No

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