Delivery Service Operator

Location Stirling

Discipline: OOH Scotland

Job type: Permanent

Job ref: 004983

Published: 2 days ago

We have been making life taste better since 1908\. Every day here is bursting with flavour – from the loved brands we’re proud to share with the world, to the energy, ambition and innovative ideas that fizz through our teams.

As well as our refreshingly different Vimto taste, our varied brand portfolio spans the still, carbonated, post\-mix and frozen drinks categories – so you will find us in your local supermarket, pub and leisure outlet. We also work with the UK’s leading food manufacturers to provide a truly unique range of products that everyone loves.

At the heart of everything is our rich family heritage, an unrelenting ambition to keep innovating, and a true pride in who we are. This is a place where you can be yourself, speak up, and get stuck in. We celebrate the wins, cheer each other on and keep things fizzing with positivity. From leaders who listen to teammates who’ve always got your back, its work that feels as good as it tastes!

We take a refreshingly agile approach to how we work, combining the energy of being together in the office with the flexibility of working from home. You’ll be office\-based three days a week, with core hours designed to help you balance work and home life.

Nichols is where serious fun meets real opportunities – and where work tastes better.

ABOUT THE OPPORTUNITY:

The role of the Delivery Service Operative is to pick customer orders following stock rotation practices, deliver customer orders in accordance with the planned schedule and complete all delivery administration processes.

Operates as the face of Vimto OOH at customer outlets ensuring the needs and concerns of the customers are met in an effective and timely manner through own actions or internal escalation. Uses customer interaction and outlet experience to identify potential sales opportunities and customer solutions and highlight internally to commercial or operational management for follow\-up.

Complete daily housekeeping and stock rotation in depot to ensure minimal waste through short dates and damaged stock as well as participating in the daily/weekly/monthly stock take at depot \& responding to any health \& safety or quality concerns identified through own actions or internal escalation

THE ROLE WILL INCLUDE:

• Picking customer orders and delivering in accordance with planned schedule \& safe systems of work.


• Completing all delivery administration to a high quality \& in a timely manner.


• Ensuring adherence to agreed customer service levels for delivery of product and consumables.


• Completing housekeeping and stock rotation in depot.


• Developing good customer relationships in outlet.


• Respond professionally to customer complaints, resolving where able to do so or escalating for further investigation where required.


• Identifying potential sales opportunities and customer solutions when visiting customer premises.


• Management of allocated vehicle through adhering to regular maintenance and cleanliness requirements and completing daily vehicle checks to ensure safety before use.


• Ensuring compliance to all legal, people, workplace \& facilities, fleet management policies \& practices and the OOH governance framework within region.


• Ensuring compliance with all mandatory training requirements \& actively manage own development \& learning opportunities.

To make a splash in this role you will be…

• A natural organiser with an ability to motivate and set own goals


• Able to work well with others within a team to achieve team goals


• Driven, resilient and passionate


• Able to actively contribute to the team; share knowledge and experience to support others


• Agile and adaptable


• Open to embracing and driving change


• Hands\-on attitude with a natural curiosity to learn


• Focused on sharing good practices, continuous improvement and finding a better way


• Organised, completer / finisher mentality


• Open, honest, authentic and approachable

No matter where you work in our business you will be entitled to a range of amazing benefits, here is a snapshot of what we can offer you:

• 25 days holiday (with opportunity to buy extra every year)


• Annual Bonus


• Save as you Earn Share Scheme


• Option to join our private medical cover scheme


• Enhanced Primary Carers leave and sick pay

We are also proud to offer:

• Holiday home stay


• Your birthday off work


• Free on site parking


• 1 day a year off work to volunteer in the community (you choose when and where)


• Help yourself to our drinks when at one of our sites


• Staff shop with discounts on our products

We are committed to building an inclusive workplace where everyone feels valued and supported. We believe diverse teams perform at their best, and we welcome people with different backgrounds, life experiences, perspectives and ways of thinking.

Our standard recruitment process for short\-listed candidates typically includes an initial call with our Talent Advisor, followed by a first stage interview via Microsoft Teams and second stage interviews face to face. If you require any reasonable adjustments to be made during the recruitment process please feel free to contact us.

Any job offer is subject to an individual’s Right to Work in the UK.

Unfortunately, we are unable to sponsor visas.

This listing is from indeed. View original listing ↗