Front of House Team Leader

Job Summary
We are seeking a dynamic and experienced Front of House Team Leader to oversee daily operations within our vibrant hospitality environment. The successful candidate will be responsible for supervising front\-of\-house staff, ensuring exceptional customer service, and maintaining high standards of food safety and presentation. This role offers an excellent opportunity for individuals with a passion for hospitality, leadership, and team management to contribute to a welcoming atmosphere and drive team excellence.

Duties

• Lead and supervise front\-of\-house team members, including servers, hosts, and baristas, ensuring smooth service delivery.


• Coordinate food and beverage service, ensuring timely and accurate order fulfilment.


• Oversee food presentation and ensure adherence to culinary standards.


• Assist in training new staff members in food preparation, serving procedures, and hospitality protocols.


• Monitor cleanliness and organisation of the dining area to uphold health and safety regulations.


• Manage reservations, seating arrangements, and customer enquiries efficiently.


• Support the kitchen team during busy periods with basic food preparation or serving tasks as needed.


• Enforce food safety standards across all front\-of\-house operations.


• Handle customer feedback professionally to enhance overall guest experience.


• Collaborate with management on menu updates, special events, and promotional activities.

• Proven supervisory experience within a restaurant or hospitality setting.


• Strong leadership qualities with the ability to motivate and manage a diverse team.


• Excellent communication skills with a friendly and professional demeanour.


• Knowledge of food preparation, cooking, and presentation techniques.


• Experience in food safety standards and food production processes.


• Familiarity with restaurant operations, including serving, barista tasks, or hotel service roles.


• Organisational skills to manage multiple responsibilities efficiently under pressure.


• Ability to train staff effectively in culinary practices and customer service excellence.


• Passion for hospitality with a keen eye for detail in maintaining high standards of service quality. This role is ideal for motivated individuals eager to develop their leadership skills within a thriving hospitality environment while delivering memorable experiences for our guests.

Pay: £24,420\.00\-£25,946\.51 per year

Benefits:

• Company events


• Company pension


• Discounted or free food


• Employee discount


• Free parking


• On\-site parking

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