Front of House Manager

Job Overview
We are seeking a dynamic and experienced Front of House Manager to oversee the daily operations of our hospitality establishment. The ideal candidate will possess strong leadership qualities, excellent organisational skills, and a passion for delivering outstanding customer service. This role involves supervising staff, managing restaurant or hotel front\-of\-house activities, and ensuring a welcoming environment for all guests. Previous experience in food service, hospitality, or related fields is essential to succeed in this position.

Duties

• Supervise and coordinate front\-of\-house staff, including servers, hosts, and bartenders


• Oversee food and beverage service to ensure high standards of quality and presentation


• Manage reservations, guest seating arrangements, and wait times efficiently


• Monitor cleanliness and organisation of the reception area and dining spaces


• Handle guest enquiries, complaints, and special requests with professionalism and tact


• Assist in training new team members on service protocols and food safety standards


• Collaborate with kitchen staff to ensure smooth communication between front and back of house


• Maintain compliance with health and safety regulations related to food preparation, serving, and hospitality services


• Support promotional activities and contribute to creating a welcoming atmosphere for guests

Experience

• Proven supervisory experience within a restaurant, hotel, or hospitality environment


• Strong background in food preparation, cooking, or food production is desirable


• Experience in serving customers in a fast\-paced setting


• Demonstrated leadership skills with the ability to manage a diverse team effectively


• Knowledge of food safety standards and best practices in hospitality settings


• Familiarity with kitchen operations, culinary processes, or barista experience is advantageous


• Previous roles involving hotel or restaurant management will be highly regarded

This position offers an exciting opportunity for a motivated individual to lead a dedicated team while delivering exceptional guest experiences. The successful candidate will be organised, proactive, and passionate about hospitality excellence.

Pay: £13\.75\-£15\.00 per hour

Benefits:

• Company pension


• Discounted or free food


• Employee discount


• On\-site parking

Work Location: In person

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