Front of House Manager (Maternity Cover)
Front of House Manager (Maternity Cover) – Luxury Care Home in Bromsgrove
Are you an experienced, caring, compassionate Front of House Manager/Administrator ready to shine in your next career step? Join our prestigious care home and become a valued team member within a team that delivers exceptional, person\-centred care every day. Joining Tanglewood means you will be joining a care provider with several CQC Rated Outstanding homes.
Mount Croft isn’t just a workplace – it’s a warm, uplifting community where you’re supported, appreciated, and encouraged to grow. We invest in our people as much as we do in our residents.
We put dignity, compassion and excellence at the heart of everything we do.
Your Role as Front Of House at Mount Croft
In this influential and rewarding role, you will help shape the highest standard of care by:
· To process all non\-clinical administration that will include invoicing, admissions, discharge, banking and finance etc,
· To ensure employees of the Care Home receive appropriate induction, training and support to fulfil the obligations of their job description,
· Assist the Registered Manager to maintain a robust quality assurance system by means of audits and feedback of outcomes to relevant staff groups,
· To create, update and maintain personnel records
· To prepare appraisals and organise supervisions on behalf of the registered manager.
A full job description can be provided when booking an interview.
Position available:
Front Of House 9am\-5pm
Monday \- Friday
You will bring:
· Administration or reception experience \- preferred
· Strong communication and teamwork skills
· A genuine passion for supporting older adults
· A professional, positive and proactive approach to the role
We believe in developing our team and nurturing talent. You will be fully supported to progress your qualifications, including NVQ Level 2 and beyond, with access to high\-quality training, mentorship and career advancement opportunities.
You will follow our care values to be UNITED as a team:
United
Nurturing
Innovative
Quality
Understanding
Empathetic
What We Offer
- Beautiful, luxury working environment and free tunic
- Competitive salary with bank holiday enhancements
- Meals included on shift
- Comprehensive training and continuous development
- Supportive leadership and a friendly, inclusive culture
- Real opportunities for progression within an Outstanding care service
- Refer a friend scheme
- Induction and initial training for the role you begin,
- Ongoing refresher training and staff development and unique training tailored to your career route.
- Time and a half on all bank holidays
IND MP
Pay: £28,000\.00 per year
Work Location: In person
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