Front of House Manager
Job Summary
We are seeking a dedicated and experienced Front of House Supervisor to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our front\-of\-house activities within a vibrant restaurant or hospitality environment. This position requires strong leadership skills, a passion for culinary excellence, and a commitment to maintaining high standards of food safety and customer service.
Duties
\- Oversee daily front\-of\-house operations, ensuring exceptional service delivery and guest satisfaction.
\- Manage and train front\-of\-house staff, fostering a positive team environment and promoting effective communication.
\- Collaborate with kitchen staff to ensure seamless food production and timely service.
\- Maintain high standards of cleanliness and organisation in the dining area, adhering to food safety regulations.
\- Assist in menu planning and food preparation, contributing culinary insights to enhance guest experiences.
\- Handle customer inquiries, complaints, and feedback professionally, striving for resolution and improvement.
\- Monitor inventory levels for front\-of\-house supplies and coordinate with management for replenishment as needed.
Requirements
\- Proven experience in a supervisory role within the restaurant or hospitality industry.
\- Strong knowledge of food production processes, culinary techniques, and food safety standards.
\- Excellent team management skills with the ability to motivate and lead staff effectively.
\- Exceptional communication and interpersonal skills, with a focus on customer service excellence.
\- Ability to work in a fast\-paced environment while maintaining attention to detail.
\- Flexibility to work various shifts, including evenings and weekends as required.
If you are passionate about hospitality and possess the necessary skills to lead a team in delivering outstanding service, we invite you to apply for this exciting opportunity as our Front of House Supervisor.
Job Types: Full\-time, Part\-time, Permanent
Benefits:
- Discounted or free food
- Employee discount
- Food safety: 1 year (preferred)
- Hospitality: 2 years (preferred)
- Leadership: 2 years (preferred)
- Team management: 2 years (preferred)
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