Fresh Food Deli / Catering Assistant

MAIN PURPOSE OF POSITION:

To operate within the fresh foods department efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products.

CUSTOMER CARE

• To serve, communicate and interact with customers in a friendly and efficient manner providing the highest standard of customer care


• Assist customers with any queries regarding fresh food department products


• To deal with customer complaints in a professional and pleasant way and refer to the department manager / store management where appropriate

• To prepare and serve high quality fresh food products in line with department requirements


• Ensure merchandising and product presentation is of the highest standard at all times, adhering to department planograms as advised


• Prepare customer orders in a timely, cost\-effective and efficient manner


• To be familiar with and implement fresh food offerings and promotions


• Ensure fresh food equipment, service and storage areas are maintained to the required level of hygiene and that cleaning is carried out as per the documented programme


• Practice careful stock handling so as to minimise product waste


• Adhere to the department portion control policy


• Assist with stock\-taking as directed by your manager

• Monitor and record critical food safety information and maintain necessary HACCP documentation


• Comply with all current food safety regulations \& control systems ensuring products are stored, cooked and served in accordance with the BWG Food Safety Manual


• Comply with allergen information requirements including labelling and display of prepack and loose products in the department


• Contribute towards the department achieving symbol group awards through the store standards programme


• Cooperate and provide information as requested by external auditors visiting the premises

· To work collaboratively with management and all store employees in achieving department \& store objectives

• To take responsibility for your health \& safety and that of your colleagues and customers, and to take action to reduce risks and hazards

· To participate in and complete all necessary training for the role as identified by management

PERSON SPECIFICATION

The ideal candidate will possess the following attributes

ü Previous experience in fresh food/deli department would be beneficial

ü Knowledge in food safety, hygiene and HACCP would be beneficial

ü Customer driven with great communication and interpersonal skills

ü Hard\-working and flexible, with the ability to work both as part of a team and on own initiative

ü Professional \& polite manner is essential

ü Committed to continually improving department standards with an attention to detail

ü Committed to delivering great customer experiences in a busy environment

ü Enjoys working in a fast paced team environment and with a willingness to embrace new challenges

Job Type: Full\-time

Pay: From €14\.15 per hour

Benefits:

• Company events


• Flexitime


• Food allowance


• On\-site parking


• Wellness program

This listing is from indeed. View original listing ↗