Freight Forwarding Operative- English-Turkish speaker

Overview
We are seeking a detail\-oriented and proactive, English and Turkish speaker Freight Forwarding Operative to join our logistics team.
This role involves managing international and domestic shipments, ensuring compliance with relevant regulations, and optimising supply chain operations. The successful candidate will possess strong organisational skills, experience with various logistics software.

Main responsibilities

Customer pricing Enquiries: Handle incoming customer calls, emails, and online inquiries, providing information about products, services, pricing, and availability. Respond to customer requests promptly and professionally.

Customer / Supplier Relationship Management: Build and maintain strong relationships with existing customers. Ensure high levels of customer satisfaction by addressing queries, resolving issues, and following up on previous orders or concerns.

Sales Administration and invoicing: Maintain accurate records Of customer interactions, orders, and sales activities using Modaltrans. Update and manage customer accounts and ensure all sales documentation is complete and u \-to\-date.

Import Coordination: Oversee the import process for roadfreight shipments, including receiving, tracking, and managing all documentation required for customs clearance and delivery.

Duties

• Coordinate import and export activities, including documentation, customs clearance, and shipment scheduling


• Manage relationships with third\-party logistics providers and negotiate rates and terms to optimise costs


• Ensure compliance with all relevant regulations


• Maintain accurate data entry


• Collaborate with sales teams on B2B sales opportunities, lead generation, and client account management


• Assist in the development of logistics strategies that improve efficiency and reduce costs


• Monitor shipment progress, resolve issues promptly, and communicate updates effectively to stakeholders


• Record keeping


• Good costumer service skills


• Able to response to phone and email enquiry


• Ability to work independently while collaborating effectively within a team environment


• Organised with strong problem\-solving skills and the ability to manage multiple priorities simultaneously


• Office Based Monday to Friday

This role is ideal for candidates eager to develop their career within logistics while contributing to a forward\-thinking organisation committed to excellence in supply chain management.

Pay: £26,000\.00\-£27,000\.00 per year

Benefits:

• Company pension


• Free parking


• On\-site parking

Ability to commute/relocate:

• Erith DA18 4AL: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Do you speak Turkish?


• Do you have a valid right to work in the UK?

Experience:

• Logistics: 1 year (preferred)

Work Location: In person

This listing is from Indeed. View original listing ↗