Finance Assistant – Income & Arrears
Are you an organised and accurate finance administrator looking for a varied role where you can make a real difference? Do you enjoy working with financial information, resolving queries and supporting colleagues to deliver a high\-quality service? If so, this could be a great opportunity to join Brunelcare and become part of something more.
About the role
We’re looking for a Finance Assistant to join our friendly Finance team, working within the Income and Arrears function. You’ll help keep our banking records accurate by posting daily bank activity, allocating receipts and completing weekly transfers between our income and finance systems.
You’ll also process refunds, write\-offs and adjustments, resolve payment queries, support arrears administration and act as a key contact for Housing colleagues and external stakeholders.
About you
You’ll have experience in a finance administration role and be confident using Microsoft Office and finance systems such as Oracle NetSuite or similar.
Organised, accurate and approachable, you’ll be comfortable handling telephone and email queries, building positive working relationships and prioritising your work to meet deadlines.
Job Benefits
- Flexible Working \- The opportunity to work from home up to 3 days a week
- Equivalent to 22 days of paid annual leave (in addition to bank holidays), increasing to the equivalent of 25 after 5 years’ service (pro\-rata)
- Access to a fully\-funded Medicash Health Plan to save up to £995 on health essentials; like going to the dentist or opticians and access to telephone and video GP appointments
- Employee Assistance Programme (provides a range of free, confidential services) and in\-house Mental Health First Aiders available
- Holiday Buying \& Selling Scheme
- Pension Scheme
- Annual achievement review with the opportunity for pay progression
- Blue Light Card discount service, offering online and high street discounts
- Free enhanced DBS Check
- Colleague Voice Representatives, enabling you to have your say
- Cycle to Work Scheme
- Company Sick Pay – Linked to length of service
- £200 refer a friend bonus
Brunelcare is an award\-winning Bristol\-based charity providing high\-quality housing, care, and support for older people in the South West whilst also recognised for our expertise and excellence in caring for people with dementia. We are at the forefront of developing ways for people to stay as independent as possible whilst creating great communities to live, work, and thrive.
The Finance Team comprises 18 roles split into 3 teams led by Heads of: Business Partnering \& Expenditure, Financial Accounting \& Income and Long\-Term Financial Planning \& Treasury. The Finance Assistant – Income \& Arrears role reports into Finance Manager – Income \& Arrears.
To give you every opportunity to attend we are planning to hold the interviews in\-person at our offices in Whitehall on Tuesday 20th October 2026\.
Please be aware this vacancy may be closed before the closing date listed if sufficient applications are received so please apply at your earliest opportunity.
Established in 1941, Brunelcare is an award\-winning Bristol based charity providing high\-quality housing, care, and support for older people in the South West.
Today, across Bristol, South Gloucestershire, and Somerset, Brunelcare works to support people to remain as independent as possible, for as long as possible.
The extensive range of our services means that people can stay with us however their needs may change.
We are also widely recognised for our expertise and excellence in caring for people living with dementia, and for supporting their families.
As a charity, we do not pay dividends to shareholders, and any profit we make is reinvested back into the services we provide.
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