Field Service Engineer
Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise.
Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition.
The size and scale of the challenge means we must continually grow our team, bring in new ideas and new approaches and be ready to push the boundaries. At every level, we are looking for bold, ambitious, bright, and collaborative people that share our commitment to making a difference.
We have a fantastic opportunity for a Field Service Engineer to join our Servicing and Heat Supply Scotland team, based in the Central Belt, to undertake general maintenance, installation, commissioning and repair works on biomass heating systems, other heating plant and associated equipment.
Key responsibilities:
- Undertaking planned maintenance works in a thorough manner, following service tasks schedules where available.
- Undertaking reactive maintenance/call outs and the swift and effective resolution of heating faults.
- Promptly and comprehensively complete the appropriate planned and reactive maintenance reports in the required format and using the online system, providing sufficient feedback and information in a suitable format which can be presented to the client.
- Taking and logging photographs to the report including before and after photos for planned services and photos identifying any issues relating to reactive maintenance visits.
- Identifying any parts which may require replacement and include as much detail as possible in the report to enable parts to be ordered.
- Endeavour to contact client during the planned / reactive maintenance visit and update on works undertaken/engage client and provide helpful and friendly feedback.
- Escalating any serious issues or Health and Safety/compliance concerns to the Service Manager.
- Assisting the Service Manager with any technical queries and support.
- Undertaking all tasks according to Health and Safety requirements and wearing correct PPE. Complete risk assessments and method statements for specific tasks as required.
- Undertaking installation, surveying and repair works as required.
What we are looking for:
- A mechanical / electrical / electronic background
- An engineering qualification (C\&G, HNC, NVQ or similar)
- Full clean driving licence
- Excellent customer service skills
- Good team worker
- Understanding of health and safety procedures and statutory compliance
- Proficient with paperwork and good IT skills; for completion of service reports, H\&S reports, timesheets
- High attention to detail and commitment to quality
- Flexible approach, with the willingness to undertake varied tasks and travel to different sites
- Reliable, self\-motivated, and able to work independently or as part of a team
- Experience of biomass systems
- Proven experience of working on call
Benefits:
- Company pension
- Health \& wellbeing programme
- Life insurance
- Engineering HNC or NVQ qualification (required)
- United Kingdom (required)
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