FF&E Programmer

Contract: Key Account Network
Location: Remote / Wakefield, WF4 2AR
Hours of work: 40
Contract Type: Permanent

We are seeking a highly organised and customer‑focused FF\&E Programmer to join our team, acting as the first point of contact for client work orders on a government contract.

This role plays a critical part in coordinating furniture, fixtures and equipment activity, ensuring requests are managed efficiently from receipt through to completion.
Job Description
The role involves working closely with a range of ISS departments, as well as external suppliers and contractors, to support the delivery of FM solutions and maintain high service standards.

You will take ownership of work orders, ensure contractual processes are followed, and contribute to maintaining service excellence within a busy and fast‑paced environment.
Key Responsibilities

• Manage FF\&E quotations from request through to submission for approval


• Submit approved quotes to the government client and process purchase orders


• Use Maximo to manage jobs from creation through to completion


• Liaise with contractors and suppliers to chase updates, documentation and completion details


• Process invoices and receipts through Coupa in line with contract requirements


• Handle a high volume of work orders, typically between 20–67 jobs per day


• Act as a central coordination point between internal teams, suppliers and contractors


• Maintain accurate records and ensure all work complies with contractual processes

Professional and Personal Competencies/Qualifications

• Experience using CAFM systems (Maximo preferred)


• Comfortable managing high‑volume workloads in a fast‑paced environment


• Strong coordination skills across contractors, suppliers and internal teams


• Confident handling quotes, purchase orders and approval processes (government contract exposure beneficial)


• Resilient and adaptable, with the ability to work effectively within a challenging contract environment


• Strong communicator with a polite, professional and confident manner via phone and email


• Team player with a respectful and collaborative approach


• Quick learner, able to pick up new systems and processes quickly

The Company
ISS is a world\-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. \#Becomewhoyouwant, \#Bepartofsomethingbigger,
\#aplacetobeyou,
\#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2\) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace

To find out more about what we do \- https://www.uk.issworld.com/

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