Female Senior Support Worker

Senior Support Worker

Crosspath Care Ltd

About Crosspath Care

Crosspath Care is a specialist domiciliary care provider based in Essex, supporting adults with mental health needs, autism, learning disabilities, and dementia. Our approach is rooted in relationship‑based care, consistency, and empowering people to reach their full potential.

We are a small but fast‑growing team, known for compassion, reliability, and a commitment to doing things properly. We value honesty, accountability, and continuous learning; and we invest in our staff so they feel confident, supported, and able to deliver high‑quality care.

About the Senior Support Worker Role

Our Senior Support Workers are a vital part of our leadership structure. You will be our eyes and ears on the ground, actively monitoring practice, supporting staff, and ensuring safe, consistent care.

This is a shift‑based role Monday to Friday with the following additional expectations:

• One weekend on‑call every four weeks


• One weekday evening on‑call every week


• All other weekends are completely off, with no work or on‑call responsibilities

The role combines community‑based support with office‑related responsibilities when required. You will oversee a small group of service users, develop positive working relationships with the staff who support them, and ensure care plans, risk assessments, and documentation are accurate and up to date.

You will also coach new staff during shadow shifts, complete medication competencies, undertake audits, and work closely with the management team to improve quality across the service.

Key Responsibilities

• Take part in the on‑call rota (1 weekend in 4, plus 1 weekday evening each week)


• Lead and oversee care packages on the ground


• Write, update, and review care plans


• Complete service user reviews


• Supervise, coach, and support a small staff team


• Monitor and improve the quality of care


• Audit staff notes and complete follow‑up actions


• Complete and review risk assessments


• Review and respond to incident forms


• Carry out staff spot checks


• Induct new staff and sign off shadowing competencies


• Undertake medication audits and medication competencies


• Attend management team meetings


• Provide problem‑solving support and escalate issues where needed


• Complete office‑based tasks when required


• Promote and uphold Crosspath Care’s philosophy and values

Requirements

• Level 3 qualification (or equivalent) preferred


• *Level 2 applicants considered if willing to complete Level 3*


• Confident working with all service users on the ground


• Motivated, reliable, and proactive


• Strong understanding of Crosspath Care’s philosophy


• Flexible and responsive to service needs


• Conscientious with strong attention to detail


• Able to prioritise workload effectively


• Calm under pressure and solution‑focused


• Willing to acknowledge mistakes and help put things right


• Reflective, self‑aware, and open to learning


• Positive attitude towards professional development

Job Type: Permanent

Pay: £13\.93\-£14\.25 per hour

Application question(s):

• Do you require sponsorship to work in the UK?

Experience:

• supervisory: 1 year (preferred)


• providing care: 2 years (required)

Licence/Certification:

• NVQ Level 2 Health \& Social Care or Equivalent (required)


• driver's license and a car (required)

Work Location: On the road

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