via reed · 9 July 2026 ·2 days ago

Facilities Administrator

Reed
Peterborough Full-time GBP 25,000 – 25,000
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Facilities Administrator (Remote) – 5 Month Fixed-Term Contract

Salary: £25,000 Pro Rata
Location: Home-Based
Hours: Monday–Friday | 9am–5pm or 9am–3pm (dependant on workload/ candidate's speed)

Are you an organised and personable administrator who enjoys helping others and making a difference? We are recruiting for a Facilities Administrator to join a supportive team on a 5-month fixed-term contract, with a strong possibility of extension.

Working remotely, you will play a key role in supporting residents across multiple sites, ensuring regular welfare contact is maintained and any concerns are escalated appropriately.

The Role

As a Facilities Administrator, you will be responsible for maintaining regular contact with residents, updating systems accurately and supporting the wider facilities team with administration and communication tasks.

Key duties will include:

  • Conducting scheduled wellbeing and welfare calls with residents.

  • Maintaining accurate records of all conversations and actions taken.

  • Following safeguarding processes when residents cannot be contacted.

  • Liaising with next of kin, hospitals or other relevant contacts when required.

  • Raising maintenance, housing, or welfare concerns with the appropriate team.

  • Updating internal databases and systems.

  • Supporting the wider facilities team with general administration duties.

  • Managing and prioritising workloads independently while working remotely.

About You

We're looking for someone who is:

  • Experienced in administration, customer service or a similar office-based role.

  • Confident communicating with a wide range of people over the telephone.

  • Organised and detail-oriented, with strong record-keeping skills.

  • Comfortable using Microsoft Office, spreadsheets, Teams and internal systems.

  • A proactive problem solver with good judgement.

  • Self-motivated and able to work effectively from home.

  • Empathetic, professional, and customer-focused.

What's on Offer?

£25,000 pro rata salary.

  • Flexible working hours (9am–5pm or 9am–3pm).

  • Home-based role.

  • Company laptop and work phone provided.

  • Supportive team environment.

  • Potential for contract extension and longer-term opportunities.

Additional Information
  • Reliable home internet connection is essential.

  • Driving licence and access to a vehicle are essential due to if the role is extended this will be needed.

  • Interviews will be held via Microsoft Teams W/C 13/07/26

  • Start date preferred: 20th, or alternatively 27th if laptop and phone not ready by then.

If you are a confident administrator who enjoys supporting people and working independently, we'd love to hear from you.

Apply today with your up-to-date CV attached or email it directly to

The market for this type of role

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