Events & Functions Manager

• Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking *what’s next? –* define the essence of who we are.

The Anglers is a family\-friendly pub in Teddington, occupying a great spot on the banks of the river. The location is peaceful, but the pub itself can get busy \- the food here is extremely popular with visitors.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.


• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.


• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.


• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.


• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.


• Discounted hotel stays at hotels in the Fuller’s Family


• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.


• Healthcare Cash Plan – after one year with us you will have access to a 24\-hour GP service and the ability to claim your money back for dentist and eyecare appointments.


• Full induction and training


• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in an Event Manager:

• Sales \& Revenue Generation

+ Respond promptly to all event enquiries (phone, email, in person)
+ Convert enquiries into confirmed bookings through effective sales techniques
+ Proactively seek new business opportunities (corporate, private, seasonal events)
+ Upsell food, beverage packages, and add\-ons to maximise revenue
+ Manage and maintain a strong events pipeline and booking calendarEvent Planning \& Coordination

+ Plan and organise all event details including layout, timings, and requirements
+ Liaise with kitchen and bar teams to create suitable menus and packages
+ Ensure all function sheets and event briefs are accurate and communicated clearly
+ Conduct site visits and client consultations to understand needs
+ Coordinate entertainment, décor, and external suppliers where requiredOn\-the\-Day Event Management

+ Oversee smooth execution of events from set\-up to completion
+ Act as the main host/contact for clients during events
+ Ensure high standards of service, presentation, and guest satisfaction
+ Quickly resolve any issues or last\-minute changesCustomer Experience

+ Deliver exceptional, personalised service to all guests
+ Build strong relationships to encourage repeat business and referrals
+ Gather feedback and continuously improve the events offeringAdministration \& Organisation

+ Maintain accurate records of bookings, deposits, and payments
+ Ensure contracts, invoices, and terms are clearly issued and followed
+ Work within agreed budgets and financial targets
+ Keep event documentation organised and up to dateTeam Collaboration

+ Work closely with management, kitchen, and front\-of\-house teams
+ Train and brief staff on upcoming events and service expectations
+ Support overall venue operations when requiredMarketing \& Promotion

+ Collaborate on promoting events via social media and local marketing
+ Develop seasonal event ideas (e.g. Christmas, weddings, parties)
+ Help position The Anglers as a leading events venue in Teddington

INDMANAGE

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