Estate Agent - Aftersales Consultant

Job Description:

Are you an organised, proactive communicator who thrives in a fast\-paced environment? We’re looking for an experienced Aftersales Consultant (Sales Progressor) to join our dynamic estate agency team, supporting buyers and sellers from offer through to completion.

Who are we?

AP Morgan are an award winning, leading independent estate agency in the heart of the West Midlands. With a strong local presence and a modern, customer\-focused approach, we combine expert knowledge with innovative technology to deliver outstanding service in property sales and lettings. Be part of a supportive, ambitious team where your career growth is a priority and your success is celebrated.

Your day\-to\-day role:

Oversee and manage the entire sales pipeline, ensuring smooth progression from sale agreed to completion.
Liaising with buyers, sellers, solicitors, mortgage brokers and surveyors to drive transactions forward
Providing regular updates and support to clients, ensuring a smooth and positive experience.
Identifying and resolving potential issues quickly and professionally.
Keep our CRM system up to date with the latest developments in each sale.
Consistently work towards and meet monthly sales targets.

What’s in it for you?

Performance bonuses \& work trips – Celebrate success with regular incentives and exciting company outings.
Perks that matter – Enjoy your birthday off, on us! Plus, we’ll cover the cost of your NAEA training to help you thrive in the role.
You'll work Monday to Friday one week (8:30am to 5:30pm), and the following week Monday to Saturday (with a weekday off), with Saturday hours of 8:30am to 4:00pm.
Employee Assistance Programme with 24/7 access to professional support, including confidential counselling and expert advice for personal or work\-related issues.

Who we’re looking for:

Previous experience in property sales progression, particularly working with conveyancers and solicitors.
Ability to build strong relationships with buyers, sellers, and solicitors, inspiring trust and confidence.
Perform well under pressure, with excellent problem\-solving skills.
Strong organisational and communication abilities.
Proficiency with technology and the ability to manage priorities effectively.
A team player with a passion for delivering exceptional customer service.

Job Type: Full\-time

Pay: £28,000\.00 per year

Experience:

• Sales progression: 1 year (preferred)


• Estate Agency: 1 year (required)

• Driving Licence (required)

• United Kingdom (required)

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