Ecosystem Integration Engineering Manager

An Amazing Career Opportunity for an Ecosystem Integration Engineering Manager!!
Location: Cardiff, UK/ Krakow, Poland
Job ID: 48388

As Ecosystem Integration Engineering Manager, you will lead a new multi\-disciplinary engineering team — spanning hardware, firmware, middleware, apps, and cloud services — dedicated to the integration of IDT Reader BU products into broader RFID identification ecosystems. The team will undertake the engineering activities required to deliver holistic end\-to\-end system solutions to IDT customers and their end\-users. The scope extends well beyond reader product development and encompasses all the technical work needed for IDT Reader BU products to operate as part of comprehensive RFID\-based identification systems.

The ecosystems addressed by the team will fall into three broad categories: ecosystems or products originating from other Business Units or Business Areas within HID Global (for example, HID PACS 2\.0 and next\-generation card credential technologies); emerging industry standards (for example, Aliro under the Connectivity Standards Alliance); and ecosystems that have yet to be defined or created. This role requires a leader who understands the full breadth of the RFID identification ecosystem — not only readers or credentials, but the full set of components that together deliver an end\-to\-end identification solution.

The team's objective will be to establish the technical framework, leveraging shared platforms across hardware, firmware, middleware, apps, and cloud services, that supports the integration of IDT Reader BU products into specific RFID identification ecosystems. As each ecosystem matures, the resulting capability will be gradually transferred to the relevant business segment engineering team, allowing the Ecosystem Integration team to focus on the next set of emerging ecosystems.

You will work in close collaboration with a dedicated Product Manager for Ecosystem Strategy and Portfolio Management. The Product Management Team will define the product roadmap and portfolio direction to feed into the selected ecosystems. Under your leadership, the team will design the integration architecture required either to fit IDT Reader BU products into existing ecosystems or to support the creation of new ones, and will then deliver the technical execution required to implement the strategy. You will also partner with the BU's product\-line engineering managers, Cloud Services, Credential Management, and adjacent Product Management functions, with the objective of establishing integration as a recognised discipline within the Reader BU. This role reports directly to the VP of Engineering, IDT, and will be based in Cardiff or Krakow.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.
We are a high\-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

Identification Technologies (IDT):

IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services.

HID’s Identification Technologies powers the trusted identities of the world’s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application. As our Ecosystem Integration Engineering Manager, you’ll support HID’s success by:

*Integration Architecture and Engineering Execution** Translate the ecosystem roadmap defined by Product Management into engineering plans, integration architectures, and delivery commitments

• Establish reusable engineering frameworks and shared platforms across hardware, firmware, middleware, apps, and cloud services that support integration into specific RFID identification ecosystems


• Define reference architectures and integration patterns for use by the wider Reader BU and by the partner ecosystem


• Incorporate integration considerations into product design from the outset, ensuring that integration requirements inform hardware, firmware, middleware, apps, and cloud architecture decisions early in the development lifecycle

*Cross\-Disciplinary Technical Leadership** Provide technical guidance across the team's five disciplines, covering hardware integration validation and reference designs; firmware integration of credentials, secure elements, and ecosystem protocols; middleware components that connect reader\-side firmware to higher\-level services; client and partner applications that consume the integration capability; and cloud services for key management, issuance, and data exchange

• Lead design reviews and trade\-off discussions that span the full end\-to\-end system, from reader hardware through to cloud services


• Maintain a working knowledge of relevant standards, including ISO 14443/15693, OSDP v2, FIDO2, CSA Aliro, mobile credential standards (NFC, BLE, UWB, Apple Wallet, Google Wallet), ISO/IEC 18013\-5 (mDL), and applicable IAM standards (OAuth, OIDC, SAML)

*Cross\-Functional Collaboration** Collaborate closely with the Product Manager for Ecosystem Strategy and Portfolio Management. Product Management will define the product roadmap and portfolio priorities; under your leadership, the team will design the integration architecture and deliver the technical execution

• Maintain strong alignment with the IDT Reader BU's architects and with architects across other HID Global Business Areas, ensuring that integration architectures are consistent with the wider technical strategy and informed by cross\-BA design knowledge


• Partner with peer Engineering Managers across the Reader BU, Credential Management, Cloud Services, and adjacent Product Management functions to align roadmaps and integration commitments


• Represent the perspective of customer integrators within Engineering, identifying integration challenges early and translating them into actionable engineering work

*Delivery, Quality, and Compliance** Implement a predictable delivery cadence aligned with the Reader BU's broader operating rhythm

• Comply with the Product Development tools and processes facilitated by HID's APMO (Agile Program Management Office), ensuring that the team adopts and follows the corporate engineering governance model


• Define and report on the metrics relevant to an integration team, including partner certification velocity, integration defect escape rate, time to onboard a new ecosystem partner, and reference\-architecture adoption


• Ensure that the team's deliverables meet HID's quality, security, and compliance standards across all of the team's disciplines


• Define the integration testing strategy, including end\-to\-end test environments, reference customer deployments, and continuous validation against partner platforms


• Partner with QA and Security teams on threat modelling and certification activities for ecosystem\-facing components

*Team Establishment, Leadership, and Capability Transfer** Define the structure, remit, and operating model of the new engineering team within the IDT Reader BU

• Recruit, develop, and retain engineers across the team's five disciplines (hardware, firmware, middleware, apps, and cloud services), with particular attention to candidates who bring cross disciplinary breadth


• Recognise that part of the team may be cross\-allocated with other Business Units or Business Areas within HID Global, and put in place working practices that accommodate this shared resourcing


• Establish team practices that support accountability, continuous learning, and engineering excellence


• Mentor and develop the team, with ongoing focus on capability growth across all five disciplines


• Plan and execute the gradual transfer of mature integration capabilities to the relevant business segment engineering teams as each ecosystem stabilises

Your Experience and Background include:

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related technical discipline


• 10\+ years of professional engineering experience across the broader product stack, including at least 3\+ years managing or leading multi\-disciplinary engineering teams


• Demonstrated experience building or significantly growing a new engineering team, including defining its structure, recruiting its engineers, and establishing its working practices. This is particularly important given that the team described in this role is to be created from the outset


• Demonstrated breadth across the RFID identification ecosystem. The role requires fluency across multiple facets — readers, credentials, key management, issuance, mobile credentials, middleware, and data services — rather than deep expertise in only one area


• Direct delivery experience spanning multiple of the team's disciplines (hardware, firmware, middleware, apps, and cloud services) is highly valued


• Demonstrated experience in system or solution architecture responsibilities for projects implementing smartcard, NFC, or RFID technologies


• Strong working knowledge of identification, access control, RFID, or adjacent IoT domains


• Familiarity with relevant industry standards and with the HID Credentials product portfolio is a significant advantage


• Hands\-on familiarity with one or more contemporary credentialing ecosystems, such as physical access control, mobile credentials, or mobile identification, is a significant advantage


• Demonstrated track record of defining reference architectures

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