eCommerce / Marketing Executive

At Direct2Market Group, we supply high\-quality builders’ hardware across the UK through a range of eCommerce marketplaces and our own brand channels, including tradefit.uk

We are a fast\-growing, data\-led eCommerce business. Performance, messaging, and commercial execution matter. We focus on driving measurable growth across multiple channels while improving customer retention and lifetime value.

We’re looking for someone who can turn strategy into well\-executed campaigns that deliver both short\-term results and long\-term customer value.

As an eCommerce / Marketing Executive, you’ll support the development and execution of campaigns, messaging, and promotional activity across our websites and marketplaces.

This is a commercially focused role working closely with in\-house designers, external agencies, and internal teams to deliver structured campaigns, improve customer communication journeys, and increase repeat purchase behaviour.

You’ll help shape how we communicate with customers across acquisition, conversion, and retention.

Hours: 40 Hours Per Week
Schedule: Monday to Friday, 08:30 – 17:30
Location: Office\-based

What You’ll Do

• Develop and execute promotional campaigns (website \& marketplaces)


• Plan and coordinate seasonal and tactical promotions aligned to revenue and margin targets.


• Work with in\-house designers and external agencies to brief and deliver campaign assets.


• Develop clear, persuasive messaging and copy across email, website, and marketplace listings.


• Support and optimise customer lifecycle journeys including welcome, post\-purchase, and re\-engagement flows.


• Identify opportunities to improve repeat purchase rate and customer lifetime value.


• Ensure consistent messaging across all customer touchpoints.


• Monitor campaign and lifecycle performance including revenue, conversion, AOV, and retention metrics.


• Report on results and implement structured improvements.

• 3\+ years’ experience in eCommerce or digital marketing.


• Experience delivering campaigns across web and marketplace environments.


• Understanding of customer lifecycle marketing and retention strategies.


• Strong written communication skills with a clear, persuasive style.


• Ability to manage multiple campaigns and deadlines.


• Commercial awareness — understanding revenue, margin, and customer value.


• Confidence working with data to assess performance and guide decisions.


• Organised, proactive, and comfortable taking ownership of projects.

• Real responsibility in a commercially driven marketing team.


• Exposure to acquisition, retention, and multi\-channel growth strategies.


• Opportunity to develop across campaign strategy, lifecycle optimisation, and performance analysis.


• A fast\-moving environment with clear visibility of commercial results.


• Clear progression opportunities as the business scales.


• 21 days holiday plus your birthday off.

Benefits:

• Casual dress


• Company events


• Company pension


• Free parking


• Health \& wellbeing programme


• On\-site parking


• Private medical insurance


• Sick pay

• Do you live in a commutable distance from Leigh\-on\-sea in Essex?

• eCommerce Marketing: 3 years (required)

• United Kingdom (required)

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