E-Commerce Executive
MHStar
Greenford
Full-time
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Role Overview
We are looking for a driven and commercially minded Ecommerce Executive for an office based position to join our growing team. This is a hands\-on role at the heart of our digital operation, requiring someone who is proactive, analytically minded, and genuinely passionate about ecommerce and online retail. You will play a key part in growing our online presence, driving revenue, and shaping the direction of our digital channels.
Key Responsibilities
Paid Advertising \& Campaign Management
- Plan, execute, and optimise paid advertising campaigns across Google Ads and Meta to drive website traffic and generate sales.
- Coordinate marketing campaigns across all channels \- including the website, email, and social \- to align with seasonal peaks such as bank holiday weekends, summer sales, Black Friday, and Christmas.
- Support the day\-to\-day running and maintenance of the ecommerce website.
- Curate and manage a seasonally relevant product selection, ensuring competitive pricing and healthy profit margins.
- Monitor product performance and make data\-led decisions to optimise the range.
- Manage and grow the B2B sales channel, building strong relationships with existing accounts.
- Identify and develop new dropshipper partnerships, as well as nurturing and expanding existing ones.
- Produce, read, and analyse performance reports across sales, traffic, and marketing channels.
- Use data insights \- alongside awareness of wider market trends, industry news, and consumer behaviour \- to inform strategy and decision\-making.
- Lead and contribute to branding initiatives that build brand identity, recognition, and memorability.
- Work closely with internal departments to ensure alignment across campaigns, stock, fulfilment, and customer communications.
Essential
- Minimum 2 years' experience in an ecommerce or digital marketing role.
- Hands\-on experience running paid advertising campaigns on Google Ads and/or Meta Ads.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Comfortable working with data: able to interpret reports and translate findings into actionable decisions.
- Strong understanding of ecommerce principles, online consumer behaviour, and digital marketing channels.
- Experience managing B2B accounts or dropshipper relationships.
- Familiarity with ecommerce platforms such as Shopify, WooCommerce, or similar.
- Knowledge of SEO best practices.
- Experience with email marketing platforms.
- Ability to communicate effectively in Mandarin.
Beyond the technical skills, we're looking for someone who embodies a particular mindset and approach:
- A self\-starter who takes initiative and doesn't wait to be told what to do next.
- Someone who thinks holistically \- considering the wider business picture, not just the task in front of them.
- Genuinely curious about ecommerce, digital trends, online shopping, and the broader retail landscape.
- Fluency in Mandarin is preferred
- A creative contributor who brings fresh ideas to the table and isn't afraid to share them.
- Stays informed about industry news and current events, and understands how to apply that knowledge commercially.
- A clear and confident communicator, both internally and in any external\-facing capacity.
Benefits:
- Free parking
- On\-site parking
- United Kingdom (required)
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