via indeed · 5 June 2026 ·1 day ago

Duty Manager

The Lygon Arms
Broadway Full-time
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Job Ref: ILH6503Branch: The Lygon ArmsLocation: The Lygon Arms, BroadwaySalary/Benefits: £38,330 including Tronc (circa £3,5k per annum)Contract type: PermanentHours: Full TimeShift pattern: Weekends and weekdays (on rota basis)Hours per week: 48Posted date: 03/06/2026Closing date: 17/07/2026

The Lygon Arms is a historic luxury hotel in the heart of Broadway, offering 86 bedrooms, refined dining, tranquil gardens and a discreet spa. We’re looking for a hands\-on Duty Manager to help lead daily operations and deliver exceptional guest experiences.

What you’ll be doing:


  • Acting as senior manager on duty, leading operations during your shift

  • Being a visible host presence and looking after VIP guests

  • Supporting events and weddings

  • Leading daily briefings with Heads of Department

  • Working closely with Reception and Housekeeping to manage arrivals

  • Handling guest feedback and resolving issues confidently

  • Ensuring high standards, safety compliance, and smooth hotel operations

About you:


  • Currently a Duty Manager, Assistant Manager or Supervisor ready to step up

  • Experience in luxury, premium or quality\-led hospitality

  • Confident leader, calm under pressure, guest\-focused

  • Flexible to work shifts, including weekends

What’s in it for you:


  • £34,830 salary \+ Tronc (circa £3,5k per annum)

  • Live\-in accommodation available for up to 6 months

  • Meals on duty

  • Career development recognised training

  • Friends family hotel rates

  • 25% food beverage discount

  • Spa discounts, healthcare cashback team events

Join The Lygon Arms and develop your hospitality career in one of the Cotswolds’ most iconic hotels.

Situated within the idyllic Cotswolds village of Broadway in Worcestershire. With roots dating back to the 14th century, The Lygon Arms is steeped in history, and remainders of the vast Tudor influence are visibly appreciated in the superb restoration of original features. The Lygon Arms boasts five exceptional culinary venues; the Lygon Bar Grill, the Lygon Wine Bar, The Russell Room, The Courtyard and the Spa Kitchen Bar, numerous snugs and lounges, a luxurious Spa, and 86 guest rooms, including the regally appointed Charles I suite. A perfect base from which to explore the Cotswolds, guests looking for a more rejuvenating stay can enjoy the calm of its spa retreat with a range of relaxing treatments and therapies.

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