Duty Manager

Who We Are:

The Old Market Assembly is an award\-winning restaurant, vibrant bar, and live performance venue—combining great food, local booze, creativity and community all under one roof. We’re part of *The Assemblies Ltd*, the independent force behind The Canteen, No.1 Harbourside and TOMA, championing sustainability, ethics, and culture in hospitality.

We pride ourselves on high\-quality, ethically sourced food, friendly service, and a buzzing weekend atmosphere that celebrates independent performance and music.

The Role:

We’re looking for a passionate and capable Duty Manager who’s ready to lead dynamic shifts and contribute to the heartbeat of our busy venue. From running a smooth food service, overseeing busy weekend events, to making guests feel welcome and empowered, you’ll be at the centre of it all.

What You’ll Be Doing:

Lead a Great Shift:

• Oversee service with confidence, ensuring the team is organised and delegated effectively


• Be the go\-to point of contact for both staff and customers


• Delegate effectively and ensure clear communication between front and back of house


• Support and motivate the team during high\-pressure moments


• Manage open/close duties, team check\-ins, and admin including daily reports and incident logging


• Support and guide the team during food service, live music, and busy nights

Be the Face of the Venue:

• Greet customers warmly and deliver a high standard of customer service throughout


• Support artist liaison and help create a welcoming atmosphere for performers and guests


• Upsell and guide customers through our food and drinks offering

Be Multi\-Skilled:

• Serve food and drinks, make cocktails, pour pints, and make coffees


• Maintain excellent product knowledge on all food and drink items


• Confidently support the bar, restaurant and live event operations

Keep Things Running Smoothly:

• Help manage orders, time sheets and basic admin duties


• Coach team members during service and help onboard new staff


• Maintain stock, support daily ordering and keep the bar and restaurant clean and safe


• Support on\-the\-floor staff training and inductions as needed


• Report and organise any equipment repairs or replacements

Compliance \& Standards:

• Maintain cleanliness across all areas including bar, restaurant, and customer spaces


• Adhere to health \& safety and licensing legislation


• Complete mandatory training and uphold company policies


• Keep wastage under control and manage responsible service of alcohol

Are You the Ideal Candidate?

• You're a great communicator and confident team leader


• You thrive in busy hospitality environments


• You have preferred 1 year of experience supervising in hospitality


• You’re calm under pressure and keep a positive attitude


• You’re passionate about great food, drink and live music


• You’re proactive, organised, and eager to grow

Perks:

• Competitive hourly pay \+ tips


• Maximum 40\-hour work week supporting a healthy work/life balance


• Annual pay review


• Enhanced maternity \& paternity pay


• Staff discount across all three venues


• Regular team socials \& annual all\-staff party


• Personal development opportunities and training


• Hospitality Employee Assistance Programme


• Access to discounted gym membership


• Be part of an ethical company rated highest by the Sustainable Restaurant Association

About The Assemblies Ltd:

We’re the independent company behind *The Canteen, No.1 Harbourside and Old Market Assembly*, with a strong sustainable and ethical ethos. We’re proud to run on a triple bottom line—people, planet, and profit—creating accessible venues that celebrate creativity, culture, and community.

We’re committed to inclusivity and diversity in everything we do, and we encourage applications from all backgrounds—especially those underrepresented in hospitality.

To apply: Please send your CV and a short cover letter to hello@oldmarketassembly.co.uk or apply directly via Indeed.

Job Types: Full\-time, Zero hours contract

Benefits:

• Casual dress


• Company events


• Company pension


• Discounted or free food


• Employee discount


• Health \& wellbeing programme

Experience:

• Supervising: 1 year (required)

Work Location: In person

Pay: £13\.41 per hour

Expected hours: 30\.0 – 40\.0 per week

Benefits:

• Casual dress


• Discounted or free food


• Employee discount

Work Location: In person

This listing is from Indeed. View original listing ↗