Duty Manager/Personal Trainer
Job Purpose
To assist the Management team in the efficient running of the gym to the highest standard in line with FLYEfit policies and procedures.
Duties and Responsibilities
*Customer Care/Member Service*
Provide outstanding customer service to our members. Manage feedback from members in a positive and efficient manner.
*Access Control*
Manage any access issues, membership fraud or membership issues in a professional and efficient manner following the policies and procedures set out by FLYEfit.
*FLYE classes*
Instructing classes and helping team provide members with high quality exercise classes which are run efficiently.
*Gym Introductions*
Conducting walk throughs with potential new members, introducing the gym floor and options available to them to become a member.
*Admin*
To assist the Manager in the completion of all admin duties accurately, efficiently and on time, while sending it on to the appropriate persons in a timely manner. This includes incident reports, gym safety manual and ensuring the gym shift handover is communicated correctly.
*Gym Care/Maintenance*
To ensure the gym is clean at all times, reporting of maintenance/gym faults are reported efficiently and followed up as required. Completing Service reports correctly.
*Health \& Safety Duties*
To help promote and maintain a safe gym at all times, give first aid as required and be fully competent in fire safety.
- Other duties relating to the day to day maintenance of the gym floor.
- Flexible
- PT Qualified
- Approachable
- Ability to work in a fast\-paced environment.
- Ability to use initiative.
- Knowledge of Fitness Industry
Benefits:
- Bike to work scheme
- Employee assistance program
- Gym membership
- On\-site gym
- Certified Personal Trainer (required)
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