Account Executive - Commercial Lines, Broking - SME Team (Dublin)
The purpose of this role is for an experienced Account Executive to work within a dynamic team setting. The role entails working on SME accounts, managing and developing an established commercial book of business.
Location: Santry
Reports To: Team Lead
Key Internal Relationships: Regional Manager \& Regional Director, Team Leader, Account Directors, Account Executives
Key External Relationships: Customers, Insurance companies, Credit Management
Sales and Activity Management:
- Responsible for Client insurance requirements, including inviting, securing and documenting renewals as well as mid\-year alterations and claims handling in line with agreed protocols and procedures
- Ensure agreed processes are followed in all matters
- Manage aged debt and premium collection
- Comply with all management audit requirements
- Build effective working relationships with all customers by establishing trust, anticipating needs, sharing information and meeting commitments
- Deal with any issues that customers may have with queries, quotes etc.
- Portray a professional image to meet or exceed customer service standards
- Take personal responsibility for delivering the highest level of accuracy and quality in your work
- Deal with requests and enquiries from customers, staff and management in a professional and timely manner
- Working as part of a team environment to ensure all customer needs are met
- Working together to ensure the team is on track to meet monthly and yearly targets
- Work with the team manager and compliance teams in ensuring that the quality of file records meets prescribed standards.
- Minimum APA Commercial Lines, working towards CIP Designation
- Candidate must demonstrate the ability to work in a team environment
- Strong communication skills are essential
- Possess a positive, can\-do attitude with the ability to adapt to and embrace change
- Attention to detail
- Possess the ability to manage deadlines \& prioritise workload
- Demonstrate good technical \& product knowledge
- The ability to prioritise workloads and adapt to unforeseen events
- A good degree of personal organisation and a structured approach to time and resource management
- Previous Open I experience
- Proficient in Office, including Outlook, Word \& Excel
- Friendly and assertive manner on the phone
- Ability to develop relationships with insurers and clients
- Willingness to learn \& develop
- Strong work ethic
*\#ACB*
Business area
Arachas
Locations
Sandyford, Dublin
About Ardonagh Europe
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The Ardonagh Group is one of the world’s leading independent insurance distribution platforms. We are a collection of best\-in\-class entrepreneurial and specialist brands with a network of over 250 locations and more than 12,000 employees. Across our portfolio, we offer a highly diversified range of insurance\-related products and services. From complex multinationals to individuals purchasing personal insurance policies, our understanding of the audiences we serve, together with our scale and breadth, allows us to work with our insurer partners to deliver a broad range of product and risk solutions that meet customer needs.
Find us on LinkedIn or visit www.ardonagh.com
Founded in 2017
Co\-workers 12,000
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