Duty Manager- La Familia

£13\.00 per hour \+ service charge and tips

Duty Manager
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La Familia

Looking for a role where you can lead from the front and take ownership of a fast\-paced,multi\-function operation?

At La Familia,we’re looking for a Duty Manager to support the day\-to\-day running of the venue,overseeing guest experience,food \& beverage,retail and events.

This is a hands\-on leadership role where you’ll act as the senior manager on shift,ensuring smooth operations,high service standards and a safe,well\-run environment across the whole venue.

What’s in it for you?
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• A busy,high\-energy role in a unique venue


• £13\.00 per hour \+ service charge


• An amazing 50% discount on food and drink across all our awesome venues


• Deals and discounts with a wide range of businesses through our discount portal


• Early access to your pay through Wagestream


• £10,000 life assurance to support your loved ones if the worst happens


• Access to our Employee Assistance Program (EAP),providing support for mental health,wellbeing and finance

What you’ll be doing
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You’ll take responsibility for the operation during your shift,leading teams and coordinating all areas of the business.

This includes:

• Overseeing daily operations across La Familia


• Leading shifts,including opening and closing procedures


• Acting as the central point of coordination between guest experience,F\&B,retail and events


• Running daily briefings and aligning teams on priorities


• Monitoring guest flow,queues and overall service standards


• Handling guest queries and resolving issues professionally


• Leading during busy periods and managing operational challenges or disruptions


• Supporting events,private dining and premium experiences


• Coaching and supporting team members to maintain high standards


• Ensuring compliance with health \& safety,food safety and licensing regulations


• Monitoring performance,supporting sales opportunities and maintaining efficiency across shifts

You’ll be visible on the floor,leading by example and ensuring a consistent,high\-quality guest experience across all areas.

What we’re looking for
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• Experience in a Duty Manager,Supervisor or Assistant Manager role


• Background in hospitality,leisure or a visitor attraction environment


• Confident leading teams in fast\-paced,high\-volume settings


• Strong organisational,problem\-solving and decision\-making skills


• Ability to stay calm under pressure and manage multiple priorities


• A hands\-on,proactive approach to leadership


• Good understanding of health \& safety and operational standards


• Flexible and able to work evenings,weekends and peak periods

If you’re a proactive,hands\-on manager who enjoys leading teams,solving problems and keeping operations running smoothly,we’d love to hear from you.

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