Director, TMT, Operations Industry & Domain Solutions, Engineering, AI & Data

Basic information

Location
London, Reading
Business Line
Technology \& Transformation
Job Type
Permanent / FTC
Date published
04\-Jun\-2026
Req \#
23658

Job description

Connect to your opportunity

Are you passionate about operational design and delivery, and thinking creatively to solve client issues? Do you want to help diverse range of TMT organisations to undertake fundamental transformation to drive business value? Could you provide insights to help our clients make decisions, address challenges, and achieve their objectives? Have you delivered complex transformation programmes that translate strategy into execution? Can you think on your feet, adapt and pivot where necessary? If you say yes to any of these, please apply.

We design, build, and optimise the operations of leading Technology, Media \& Telecommunications (TMT) businesses to bring their biggest ideas to life and help them to unlock the value of AI, digital and sustainability. Working with colleagues across Deloitte, we combine business design, process engineering and cost transformation in\-hand with data and technology fluency to solve our clients’ biggest challenges, bring the unpredictable and unknown into focus, and turn concepts into reality. To do this, we need ambitious, entrepreneurial and curious people that will drive innovation and welcome and thrive in disruption.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

In Operations \& Industry Domain Solutions (OIDS), we have always led with our industry knowledge. Our clients value the insight and expertise we bring from the wide range of organisations we work with, and the experience that brings. In the TMT sector it is no different: we have spent many years working with the largest Telco, Media \& Tech clients in the UK and globally, supporting them with some of their greatest challenges: from fundamental re\-imagination of operating models for rolling out and selling fibre, to transforming how media companies manage content supply chains end\-to\-end, to helping technology businesses scale operating models enabled by AI, data and digital platforms.

As a Director in OIDS, you will guide complex TMT transformations, acting as a trusted advisor to senior stakeholders and driving strategic programmes that deliver measurable outcomes. Your leadership will help shape our practice and set the standard for excellence within Deloitte.

Your role will include:

• Cultivating and expanding senior client relationships, acting as a trusted advisor to C\-suite executives on critical strategic and transformation agendas across operating model, service delivery, cost transformation and technology\-enabled change within TMT.


• Overseeing end\-to\-end delivery of large\-scale, complex transformation programmes, ensuring strategic alignment, robust governance, successful execution, and the realisation of tangible business value.


• Mobilising and leading diverse teams across business design, process engineering, data and technology within Deloitte and alongside client teams delivering programmes safely, at pace and at scale.


• Shaping, inspiring and developing multi\-capability and multi\-geography teams, fostering a high\-performance and inclusive culture, with strong quality and risk management disciplines.


• Defining overall programme strategy, transformation roadmap, target operating model approach, governance frameworks and delivery plans aligned to client objectives and Deloitte methodologies.


• Leading commercial stewardship: overseeing programme budgets, financial forecasting, resourcing and commercial management to deliver profitability, cost\-effectiveness and value for clients and Deloitte.


• Proactively managing complex stakeholder landscapes, including client functions, third parties and internal Deloitte teams, driving alignment, decision\-making and resolution of critical issues and dependencies.


• Ensuring the highest quality of deliverables and adherence to programme standards, embedding continuous improvement across workstreams and sustaining delivery excellence.


• Driving growth of the OIDS TMT practice through proactive opportunity identification, solution shaping and leadership of bids, proposals and pitches.


• Acting as a visible leader within Deloitte: mentoring and developing talent, contributing to proposition and thought leadership, and helping shape the strategic direction of OIDS TMT.

Connect to your skills and professional experienceWe are looking for senior leaders to join our team who embrace change, bring deep sector and transformation expertise, and can help shape the future of our OIDS TMT practice. At Director level, you will combine industry insight, operational transformation experience and commercial leadership to help our clients address their most complex challenges and realise measurable business value.

We are looking for people who have:

• Proven Director\-level experience advising and leading complex transformation programmes across media, telecoms and/or technology organisations, with a track record of delivering measurable outcomes across operating model improvement, cost reduction, customer experience, operational efficiency and technology\-enabled change.


• Deep knowledge of the operational dynamics and industry trends across TMT, with the ability to translate market insight into practical transformation strategies, executable operating models and commercially viable solutions.


• Proven ability to use AI, automation, data and digital technologies to accelerate operational processes, optimise ways of working and create measurable client value.


• Demonstrable success building trusted relationships with senior executives and C\-suite stakeholders, acting as a credible advisor and influencing strategic decisions.


• Strong commercial acumen and a proven track record of generating, shaping and developing new business opportunities, including leading proposals, bids and pitches.


• Experience contributing to the growth of a management or leadership team, including proposition development, go\-to\-market activity, thought leadership, coaching and talent development.


• Excellent communication and storytelling skills, with the ability to simplify complex issues, create compelling executive\-level narratives and present clear recommendations to senior stakeholders.

Strong expertise in one or more TMT domains, including:

Telecoms:

• ServCo / NetCo and wholesale ecosystem optimisation


• Fibre, 5G, cloud\-native and autonomous network transformation


• BSS / OSS transformation and digital service enablement


• AI monetisation, automation and intelligent operations


• B2B enterprise solution delivery and customer experience transformation

Media:

• Modernisation of content supply chains


• Data\-driven personalisation and audience engagement


• Subscription, advertising and platform business model innovation


• Operating model transformation across content, commercial and technology functions


• Intellectual property, digital rights management and content governance

Technology:

• AI / ML applications, responsible AI adoption and governance


• Cloud\-native operating models and scalable digital delivery


• Cyber security, data privacy and technology risk management


• Platform economics and ecosystem orchestration


• Product\-led operating models and technology\-enabled business transformation

Connect to your business \- Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re\-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

*“The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Technology \& Transformation, Deloitte is far ahead of any of our immediate com

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