Director of Facilities Services

Job Summary

KF General Services Ltd is seeking an experienced and strategic Director of Facilities Services to lead facilities operations, manage service delivery, and ensure safe, efficient, and well\-maintained environments for clients and internal teams. This role is ideal for a senior facilities leader with strong experience in facilities management, building services, maintenance operations, contractor management, and service improvement.

What You'll Do

• Lead facilities services, building maintenance, workplace support, and operational service delivery.


• Manage facilities teams, contractors, suppliers, service providers, and operational support staff.


• Oversee maintenance schedules, cleaning services, security support, health and safety compliance, and building operations.


• Develop service delivery strategies to improve efficiency, safety, cost control, and client satisfaction.


• Manage budgets, contracts, service agreements, procurement, and supplier performance.


• Monitor facilities KPIs, service standards, response times, compliance records, and operational risks.


• Ensure compliance with health and safety regulations, building standards, company policies, and environmental requirements.


• Support space planning, asset management, repairs, inspections, and workplace improvement projects.


• Work with senior leaders, clients, landlords, contractors, and stakeholders to resolve facilities issues.


• Prepare executive reports, operational plans, performance reviews, and strategic recommendations.

• Experience in facilities management, building services, property operations, maintenance management, workplace services, operations management, or a related field is preferred.


• Previous senior leadership, director\-level, or facilities management experience is highly desirable.


• Strong understanding of facilities operations, health and safety, contractor management, building maintenance, compliance, and service delivery.


• Excellent leadership, communication, organisation, negotiation, and problem\-solving skills.


• Ability to manage multiple sites, teams, budgets, contractors, deadlines, and operational priorities.


• Comfortable using Microsoft Office, facilities management systems, CAFM software, reporting platforms, procurement systems, and project management tools.


• Strong commercial awareness with a practical approach to improving facilities services and operational efficiency.


• Relevant qualifications in Facilities Management, Building Services, Health and Safety, Property Management, or related disciplines are advantageous.


• Applicants with proven facilities leadership or building services management experience are encouraged to apply.

• Competitive executive salary package.


• Supportive and professional working environment.


• Career progression and senior leadership development opportunities.


• Ongoing professional training and facilities management development support.


• Opportunity to lead service excellence within a growing general services company.

Benefits:

• Discounted or free food


• Financial planning services


• Private medical insurance


• Referral programme


• Sick pay

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