Deputy General Manager

About Daffodil:
-------------------

Daffodil is looking for an experienced, confident, sales driven individual to join our team! Applicants must be experienced in all roles of hospitality from bartender to Management.

Daffodil is an independent, proudly Welsh restaurant owned by Croeso, celebrating the very best of locally sourced, seasonal produce. We’re passionate about great food, warm hospitality, and creating memorable experiences for every guest.

Are you a hands on hospitality leader who thrives in a busy environment? We’re looking for an experienced Deputy Manager to help lead our Daffodil team, deliver exceptional guest experiences, and support the day to day running of a welcoming Welsh restaurant known for locally sourced, quality food and drinks options, and warm service.

The Role
------------

As Deputy Manager, you’ll work closely with the General Manager to oversee daily operations, motivate the team, and ensure consistently high standards across service, food presentation, and customer care. You’ll be a visible presence on the floor, confident handling busy services while creating a positive atmosphere for guests and staff alike.

Key Responsibilities

• Support the smooth day\-to\-day operation of the pub and restaurant


• Lead, train, and motivate front\-of\-house staff


• Deliver excellent customer service and resolve guest issues professionally


• Assist with staff rotas, stock control, and cash handling


• Maintain high standards of cleanliness, safety, and compliance


• Drive sales through upselling, events, and strong local engagement


• Full understanding of scene setting within a venue


• Able to run the business when the General Manager is not present

What We’re Looking For

• Previous experience in a supervisory or management role within hospitality


• Strong leadership and communication skills


• Passion for food, drink, and customer service


• Ability to stay calm under pressure in a fast\-paced environment


• Good organisational and problem\-solving abilities


• Personal licence holder preferred but not essential

What We Offer

• Competitive salary and benefits package


• Employee discounts in all Croeso venues


• Opportunities for progression within the business


• Supportive, friendly working environment


• Access to ongoing training and development opportunities

If you’re passionate about hospitality and want to be part of a thriving Welsh restaurant with a strong community feel, we’d love to hear from you.

This listing is from indeed. View original listing ↗