Deputy Director Employee Engagement and Change Communications

Details
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Reference number

480309

Salary

£81,000 \- £117,800
Standard pay rules apply for existing civil servants. i.e. you will either be appointed on a level transfer or on promotion you will receive a 10% increase or bottom of the salary level which is currently £81,000
A Civil Service Pension with an employer contribution of 28\.97%
GBP

Job grade

SCS Pay Band 1### Contract type

Fixed term### Length of employment

2 years### Business area

OFGEM \- Communications### Type of role

Communications / Marketing

Senior leadership

Other### Working pattern

Flexible working, Full\-time, Job share### Number of jobs available

1
Contents
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• Location


• About the job


• Benefits


• Things you need to know


• Apply and further information

Location
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LondonAbout the job
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Job summary

As Ofgem evolves, our people continue to play a critical role in how we operate, innovate and respond to the challenges of a changing energy industry. We’re now looking for a Deputy Director of Employee Engagement and Change Communications to take on a senior communications role and shape how more than 2,000 colleagues understand and engage with our future.

Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people.

This is a full\-time, two year fixed\-term opportunity to create and shape a brand\-new role at a significant moment for Ofgem. With our organisation evolving alongside a rapidly changing energy system, you’ll influence our future culture and leave a lasting mark on how we communicate, collaborate and deliver change.

Few internal communications roles offer this level of organisational reach, and you’ll work directly with Executive Committee and Board\-level leaders, advising on communications and strategy whilst influencing staff engagement.

You’ll also have the chance to build something new, defining our approach to employee engagement and change communications while bringing together colleagues from across Ofgem. Leading your own team alongside a wider network of change and people champions, you’ll turn ambitious ideas into meaningful change across the organisation.

We’re looking for someone with proven experience leading large\-scale change, transformation and internal communications within a complex or matrixed organisation. You’ll be an accomplished people leader and trusted adviser, with exceptional influencing, strategic and analytical skills. Experience delivering impactful communications programmes and navigating challenge, conflict and difficult conversations will also be essential.

In return, you’ll step into a senior position with the scope to influence at the very highest levels of Ofgem and tackle some of the most interesting communications challenges that come with major organisational change. You’ll have the platform to bring your experience, ideas and judgement to a role you can genuinely make your own.

We have a critical purpose to build an Ofgem that’s ready for the future. Join us and shape the communications, engagement and culture that will bring our people with us.

Read on and find out more.### Job description

As a senior experienced and strategic communications leader, you will oversee and deliver the design, strategy, and implementation of employee communications and engagement for Ofgem, helping to shape the culture and evolve how we engage across Ofgem to empower teams, on an initial 24\-month fixed term.

This is an opportunity to shape and deliver strategic engagement and communications for Ofgem’s workforce, coming at a significant time when the energy system is transforming and the Ofgem Review means evolving the regulators duties, remit, and powers.

You will bring deep expertise in Change Communications and Employee Engagement, with experience of business\-partnering senior leaders to achieve their strategic outcomes. You will lead an internal communications team and mentor colleagues, as well as managing multi\-channel change communication programmes. You will plan, oversee and deliver a significant programme of work on time, within budget and to a high standard through using effective matrix management and collaboration across multiple teams. You will demonstrate exceptional inclusive people and enterprise leadership, a commitment to ongoing professional development, and alignment with Ofgem values.

As our Deputy Director of Employee Engagement and Change Communications, you’ll be the strategic voice that helps 2000\+ colleagues understand, navigate, and feel confident about this evolution. You’ll craft powerful executive storytelling, cocreate digital campaigns that bridge silos, and create the conditions for clarity, trust, and accountability to thrive.

This is a role for someone who can deliver influence at scale, welcomes difficult conversations and can manage contested environments constructively, with direct access to senior leaders, demonstrate strong analytical rigour and strategic thinking and can build a culture that has ideas as well as the discipline to execute through to delivery. If you want to shape how an essential public sector regulator communicates, collaborates, and leads through change this is the role for you.

This role reports to the Executive Director of Communications and Engagement, with a dotted line reporting relationship to the Director for Business Change. This role will require ongoing and sustained working from Ofgem’s London Office.

Key Responsibilities:

• Leading and delivering a proactive employee engagement and change communications strategy that drives understanding, engagement and adoption of change.

Strategic employee and Internal communication planning

• Build relationships and influence across leadership teams, win support and drive large\-scale organisational change


• Applying business acumen and cross\-functional awareness.


• Driving innovation and creativity in the use of tech and AI for channels the function and translate this to execution and delivery.


• * Upholding governance, transparency, and ethical communication standards.

Key Outputs and Deliverables

Development and delivery of Executive messaging and organisational storytelling to help cultural change and build a high performance, high morale workforce.

• Responsive and strategic issues management through internal communications


• Analysis and measurement of communication effectiveness.


• * Project management and campaign planning.


• Be an active part of Ofgem’s leadership community, supporting organisational success and representing Ofgem’s values and delivering consistently.

Key Corporate Responsibilities

Contributing to the development of Directorate and Ofgem wide strategic programmes, partnering with senior leadership to prioritise work and resources effectively.

• Setting the strategic direction of the organisational response to the Ofgem review and providing intellectual leadership.


• * Providing mentoring, development, effective performance management, leadership and guidance across the profession.

Person specification

Essential Criteria

• Proven experience leading change, transformation and internal communications at scale, including providing strategic advice to senior executives in complex or matrixed organisations. *(Lead)*

Ability to lead high\-performing internal communications teams and matrix\-manage change professionals, with a strong understanding of audiences, channels and communication strategy.

• Exceptional stakeholder management and influencing skills, with experience working with senior leaders to drive employee engagement, culture change, and organisational outcomes, including navigating challenge, conflict and difficult conversations.


• Strong strategic and analytical capability, with the ability to translate insight into impactful communications and deliver high\-quality outputs through a hands\-on approach.


• * Track record of delivering and evaluating effective internal communication campaigns, demonstrating measurable impact, supported by excellent written and verbal communication skills and strong programme/project management expertise.

Desirable Criteria

• Experience in Data led impact and a solid understanding of data and AI landscape in a Change and Internal engagement environment.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving


• Making Effective Decisions


• Leadership


• Communicating and Influencing

Benefits
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Alongside your salary of £81,000, OFGEM contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .
Ofgem can offer you a comprehensive and competitive benefits package which includes; SCS1 holiday entitlement; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working, flexible working hours and family friendly policies. Plus, lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050\. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.Things you need to know
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