Deputy Centre Manager

Beaumont is a high\-end flexible workspace provider with locations in Prime Central London (http://www.beaumont\-uk.com). We pride ourselves on attention to detail and impeccable service to allow businesses to operate as efficiently as possible, within a professional, relaxed and stylish atmosphere. Creating and maintaining this environment is vital to our clients’ business; therefore, we are always on the lookout for people who embody our values.

The role

Supporting the Centre Manager in the smooth operation of the Centre, ensuring standards are maintained at a high level, and taking responsibility for the more detail\-oriented tasks that may be delegated by the Centre Manager from time to time. You are responsible for delivering exceptional client service, helping to meet and exceed the expectations and requirements of every client. You play a vital role in creating the first impression for all clients and their visitors. The role offers a natural pathway to the Centre Manager position, and requires a mix of delivering client happiness, building management and IT/phone systems literacy that will position the right candidate for higher duties in due course.

Key Responsibilities

Client Happiness

• Responsibility for compliance with the more granular aspects of the standard operating procedures (post, meeting room bookings, batch sheets), ensuring any updates and improvements are relayed across the Centre, and potentially to other buildings


• In coordination with the Centre Manager, deal with any client enquiries in a timely fashion.


• Coordinate with the Sales team to assist with client move\-ins, outs and around, and be the final inspector for any new client experience

• Closely manage CCTV and intruder alarm systems, including the supervision, storage and access of all security systems material by junior staff


• Manage facilities in the property, and under the Centre Manager’s supervision, coordinate contractors on site, and ensure call\-outs are costed appropriately and actioned


• Assist with reports on building facilities maintenance


• Daily management and co\-ordination of the front of house, facilities assistants, and cleaning operatives.

• Assist with petty cash


• Support the Centre Manager on invoicing

• Develop a deep understanding of telephone programming, patching and activation


• Be confident with the setup of LAN and IT to assist clients


• Assist with any troubleshooting for new joiners to the Centre team

• Support and keep attention to the office and staff presentation, as part of a 5\-star service in meeting rooms and reception services

operationallyy required to assist with reception services:

• Receiving clients at the front desk by welcoming them and managing the sign\-in procedure


• Notify clients of visitor arrival


• Switchboard operation to receive and transfer all incoming calls in an overflow situation


• Receive, coordinate, and monitor requests for service assistance

Pay: £35,000\.00 per year

Work Location: In person

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