Deputy Branch Manager – Sales Leadership

Deputy Branch Manager – Sales Leadership

Competitive Salary – Dependent on Experience

We are seeking an ambitious and commercially driven Deputy Branch Manager to support the Branch Manager in leading a high\-performing sales operation. This role is focused on driving revenue growth, developing customer relationships, maximising account performance, and inspiring a successful sales team to achieve and exceed targets.

Key Responsibilities

• Support the Branch Manager in delivering branch sales growth, profitability, and overall business performance.


• Lead, coach, and develop a team of Account Managers to maximise sales opportunities, increase customer spend, and grow market share.


• Drive customer account development through proactive relationship management, identifying new business opportunities, and strengthening existing partnerships.


• Monitor sales performance, set clear objectives, and motivate the team to consistently achieve and exceed targets.


• Take a proactive role in the day\-to\-day operational management of the branch, ensuring efficient processes that support commercial success.


• Work closely with suppliers to support branch\-level agreements, promotions, and growth initiatives.


• Resolve customer issues and escalations quickly and professionally, turning challenges into opportunities to strengthen customer loyalty and retention.


• Collaborate with the sales team to deliver exceptional customer service, ensuring customers receive expert support and value\-added solutions.


• Identify opportunities to improve branch performance, increase customer engagement, and drive continuous business growth.


• Support recruitment, onboarding, and training of new team members, helping to build a motivated and results\-focused sales culture.

The ideal candidate will have a minimum of 3 years' experience in a sales leadership, account management, or operational management role. You will be commercially aware, target\-driven, and passionate about delivering outstanding customer experiences while achieving business objectives.

You will demonstrate:

• A proven ability to lead, motivate, and develop successful sales teams.


• Strong commercial awareness and business acumen.


• Excellent account management and relationship\-building skills.


• The ability to identify and capitalise on sales opportunities.


• Confidence in making sound decisions within a fast\-paced environment.


• Strong problem\-solving and organisational skills.


• A proactive, customer\-focused approach with a clear focus on revenue growth and profitability.


• The ability to perform effectively under pressure and manage multiple priorities.

• Willingness to travel occasionally for meetings, supplier visits, and training.


• Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM systems.


• A passion for sales excellence, customer development, and achieving results.

Benefits:

• Company events


• Company pension


• Employee discount


• On\-site parking

• What are your salary expectations?

• Supervising: 1 year (preferred)


• Sales: 3 years (required)

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